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This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
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This phase will help you assess multiple aspects of your service management program to establish the current state.
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This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.
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This blueprint will help you develop a roadmap for your service management program.
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This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.
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This blueprint will help you develop a roadmap for your service management program.
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This project charter helps you document the initiative stakeholders, project team members, communication plan, and project status.
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Business Insider reported three years ago that 80% of businesses will invest in chatbots by 2020. And it was not alone in making such predictions. So, where do we stand...
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Business Insider reported three years ago that 80% of businesses will invest in chatbots by 2020. And it was not alone in making such predictions. So, where do we stand...
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Serviceaide announced that it has added new AI features to its Intelligent Service Management (ISM) to improve incident resolution time and overall service desk efficiency.
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