This phase will help you build a compelling project charter to gain support for your service management roadmap initiative.
Create a Service Management Roadmap – Phase 1: Launch Project
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Create a Service Management Roadmap
Implement service management in an order that makes sense.Related Content: CIO

Create a Service Management Roadmap – Phase 2: Assess the Current State

Create a Service Management Roadmap – Phases 1-4

Create a Service Management Roadmap – Phase 4: Build the Roadmap

Create a Service Management Roadmap – Phase 3: Identify the Target State

Service Management Maturity Assessment Tool