Information Technology Research & IT Advisory Company

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Agentic IT Research Center

Build the operating discipline for turning AI demand into governed, measurable operating value.

GENERAL

Service Desk Analytics

Your ITSM platform tells you what happened. It does not tell you what it means.

GENERAL

AI-Assisted Advisory Services

Analyst-grade deliverables, at AI speed.

CIO & STRATEGY

IT Talent Trends 2026

The human edge in an AI world.

CIO & STRATEGY

Info-Tech’s Best of 2026 Mid-Year Report

IT builds the foundation for an AI-supported future.

GENERAL

Info-Tech Awards

The Info-Tech Awards celebrate outstanding achievements in IT, recognizing both indi...

Newest Research

CIO & STRATEGY

Info-Tech’s Best of 2026 Mid-Year Report

IT builds the foundation for an AI-supported future.

DATA & BI

From Data as a Product to the Data Value Chain

Info-Tech LIVE 2026: Keynote Presentation

CIO & STRATEGY

Five Key Takeaways From Info-Tech LIVE 2026

Info-Tech LIVE 2026: Keynote Presentation 

Top Downloads

CIO & STRATEGY

Build a Business-Aligned IT Strategy

Success depends on IT initiatives clearly aligned to business goals, IT excellence, and driving technology innovation.

CIO & STRATEGY

Build an IT Risk Management Program

Mitigate the IT risks that could negatively impact your organization.

CIO & STRATEGY

Build an Effective IT Controls Register

Confidently counter IT risks that matter.

SECURITY

Build an Information Security Strategy

Align the information security strategy to organizational goals and risks to create value.

CIO & STRATEGY

Design a Service Catalog That Drives Insight and Innovation

Cut the complexity and transform your service catalog from a static list into a strategic hub.

CIO & STRATEGY

Design Your IT Organization for the Future

Deliver on your most critical objectives with a strategically aligned IT structure.

DATA & BI

Activate Data Governance

Create the rules of engagement for trusted data with a decision-focused framework.

CIO & STRATEGY

Optimize IT Governance for Dynamic Decision-Making

Optimize governance to align with how your organization functions.

PPM & PROJECTS

Tailor IT Project Management Processes to Fit Your Projects

Right-size PMBOK for all of your IT projects.

Vendor News, Reports, and Insights

Customer Relationship Management

Customer Relationship Management (CRM) consists of applications designed to automate and manage the customer life cycle. CRM

Enterprise Resource Planning

Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.

Human Capital Management (HCM)

Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.

Project Management

Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.

Business Intelligence & Analytics (BI)

Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.

IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.

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June 16, 2026

Most Valuable Agentic AI Use Cases Highlighted at AWS Summit Toronto

AWS executives and customers shared insights on the most valuable use cases for agentic AI so far. At the same time, they’re still working on a way to make the costs of agentic workflows more predictable.

Artificial Intelligence (AI)

June 16, 2026

Big 5 AI Vendor Roundup: Week of June 8, 2026

It has become almost a full-time job to stay current with the glut of news in the AI space. This weekly roundup will get you up to speed on the news and happenings with the big 5 AI vendors in the last week.

Artificial Intelligence (AI)

June 10, 2026

Claude Fable 5 Arrives With Mythos-Class Power and Prices

Anthropic just made its most capable model generally available. Before your teams pile in, understand what you’re buying and what it costs when agents run for days.

Artificial Intelligence (AI)

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Innovation

Latest Research

Empowering Leaders. Inspiring Innovation.

We help IT leaders build successful IT departments, with our extensive research and executive coaching services.

Agentic IT Research Center

Service Desk Analytics

AI-Assisted Advisory Services

IT Talent Trends 2026​

Info-Tech’s Best of 2026 Mid-Year Report

Info-Tech Awards

Newest Research

Top Downloads

Vendor News, Reports, and Insights

Customer Relationship Management

Enterprise Resource Planning

Human Capital Management (HCM)

Project Management

Business Intelligence & Analytics (BI)

IT Service Management

Most Valuable Agentic AI Use Cases Highlighted at AWS Summit Toronto

Big 5 AI Vendor Roundup: Week of June 8, 2026

Claude Fable 5 Arrives With Mythos-Class Power and Prices

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Info-Tech’s Best of 2026 Mid-Year Report

Leadership Summit: The Ultimate Onboarding Experience 2026

From Data as a Product to the Data Value Chain

Five Key Takeaways From Info-Tech LIVE 2026

Enterprise Architecture Trends 2026

Influence Unleashed: The IT Leader’s Superpower

Beyond the Agent: The Leadership Ecosystem for an AI-Enabled World

Tech Trends 2027 Keynote

The Challenge of Ethics in the Use of AI

The SaaSpocalypse Is Here. Easy Software Decisions Are Over.

Reinvent Zero Trust for the Agentic Era Keynote

Navigating AI Agents in Service Management

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IT Talent Trends 2026