Service Catalog Extension Training Deck

This training deck will help you during the project launch phase. It will help you train project team members on the process for adding technical components to the...

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.

IT Service Catalog

Use this tool to document your user-facing IT services including their technical components. The tool lists sample services as examples.

Create an IT View of the Service Catalog – Phase 3: Identify Underpinning Services

This phase of the blueprint will introduce a method for finding underpinning supporting technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with documenting...

Service Definitions: Visual Representations

This template will help you understand IT service definitions from a visual perspective.

Design and Build a User-Facing Service Catalog – Phases 1-4

This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.

Design & Build a User-Facing Service Catalog – Phase 4: Complete Service Definitions

Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...

Design & Build a User-Facing Service Catalog – Phase 1: Launch the Project

The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a change...

Design & Build a User-Facing Service Catalog – Phase 2: Identify and Define Enterprise Services

The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...
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