|
Document the projects that will improve current service levels and better satisfy the needs of the business.
|
|
|
Create the internal availability and reliability SLA by amalgamating the insights from the current and target analysis.
|
|
|
Create the internal service catalog SLA by amalgamating the insights from the current and target state analysis.
|
|
|
Create the internal service desk SLA by amalgamating the insights from the current and target state analysis.
|
|
|
This blueprint will help you implement a systems management solution to improve availability and visibility.
|
|
|
This blueprint will help you implement a systems management solution to improve availability and visibility.
|
|
|
Use this tool to evaluate the present state of your infrastructure to facilitate your systems management optimization efforts. Identify current performance levels, key...
|
|
|
Evaluate capabilities across several systems management disciplines to identify areas in need of improvement.
|
|
|
Use this tool to document available skills and create a training plan to facilitate your systems management initiative.
|
|
|
Communicate your systems management implementation initiative to stakeholders with a project charter.
|
|
