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This template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process.
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This checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice.
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This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.
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The Change Manager ensures that all changes are managed in a controlled manner, including standard changes and emergency maintenance relating to business processes,...
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Stakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for...
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Use this RACI chart to outline metrics program roles and responsibilities at your organization.
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Provide this template to your senior staff who will be providing metrics data for discussion at weekly status meetings.
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Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.
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Measuring business value provided by IT is very challenging. This blueprint will help you achieve a clear metrics project by following our two-phase methodology: assess...
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Organizations often measure business operations and spending, but these measurements may not tackle their main challenges. A meaningful, measurable strategy helps...
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