|
This is a sample workflow that you can use as a starting point for building a process for continual improvement.
|
|
|
Use this template to create a project charter to launch the configuration management project.
|
|
|
This tool is a structured document to help you outline improvement initiatives, prioritize them, and build a dashboard to streamline tracking.
|
|
|
Assess your current cloud maturity and your readiness and fit for new ways of working involved in cloud operations.
Design a cloud operations organizational framework...
|
|
|
Use this template to record the key details required for effective problem management – both proactive and reactive. Outline a problem management workflow, record the...
|
|
|
Use this tool to record your tracked events and alerts in one place. This catalog allows you to record the rationale, root-cause, and action for all your monitored events.
|
|
|
Reduce response times to solve (potential) incidents when system performance degrades. Build an event management practice where infrastructure and operations can rely on...
|
|
|
Engineer an effective event management process scoped to your environment. Establish appropriate actions for every monitored event to respond when that event is detected.
|
|
|
Use this tool to implement and continually improve upon your event management process.
|
|
|
Use this tool to define your workflow for adding new events to track. This cookbook includes the considerations you need to include for every tracked event as well as the...
|
|
