​​Create a Service Management and IT Operations Strategy​ – Phases 1-3

Author(s): Sandi Conrad , Mahmoud Ramin

Use this blueprint to:

  • Discover the gaps in your IT operations practices.
  • Design an implementation roadmap to fill those gaps.
  • Build a continuous improvement program to ensure an ongoing culture of enhancements.

View the Complete Blueprint:

Thought model representing ​​Create a Service Management and IT Operations Strategy​

​​Create a Service Management and IT Operations Strategy​

​​Move from assessment to action, using an interconnected approach to meet organizational goals.​
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