This workbook will help you:
- Review all your IT operations processes through an automation lens, based on current and target-state maturity.
- Identify and address gaps and issues in automation readiness.
- Identify automation use cases to pursue, then define and prioritize automation initiatives that will help proceed with other priority use cases, based on suitability, value, risk, and feasibility.
- List initiatives that either increase automation or overcome its obstacles, prioritized according to cost/effort versus benefit/value.
