Infrastructure & Operations
Topics
End-User Print Requirements SurveyGather feedback on end-user needs and requirements. |
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Printer Reduction ToolUse this printer reduction tool to help you organize your printer inventory, calculate total printing costs, and visualize printer usage. |
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Enterprise Printing Roles and Responsibilities RACI GuideAssign key tasks for the project across Strategy & Planning, Vendor Selection, Implementation, and Operation. |
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Enterprise Printing Project CharterDocument the parameters of the print reduction project, your goals, desired business benefits, and metrics. |
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Re-Envision Enterprise Printing – Phases 1-3Don't settle for printer consolidation: seek the elimination of print. |
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Re-Envision Enterprise PrintingRe-envision your enterprise print environment by documenting your current printer inventory, costs, and usage; identifying opportunities to reduce print; developing a... |
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Define Requirements for Outsourcing the Service DeskCost reduction has traditionally been an incentive for outsourcing the service desk. This is especially the case for those organizations that don’t have minimal processes... |
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Define Requirements for Outsourcing the Service Desk – StoryboardThis blueprint will help you: - Craft a project charter for service desk outsourcing. - Create an outsourcing RFP - Outline strategies to build a long-term relationship... |
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Service Desk Outsourcing Reference Interview TemplateThis template provides a sample list of interview questions to guide you through process of interviewing current and previous customers of outsource vendors to help select... |
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Service Desk Outsourcing Project Charter TemplateThis template will help you document your proposed service desk outsourcing strategy. Follow insights in the blueprint to record your results in this template and... |
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