Infrastructure & Operations
Topics
Service Desk Outsourcing Requirements Database LibraryThis template will help you select the processes that you would like to outsource. |
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Data Backup Moves Closer to Data ProtectionThe rise of cybersecurity risks has led backup vendors to evolve their products to counter these risks. This document describes the path to that change, what the new... |
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Service Desk Outsourcing RFP TemplateThis template will allow you to create a detailed RFP for your outsourcing agreement. |
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Data Backup Moves Closer to Data Protection StoryboardWhat new features are being provided by backup vendors and who is providing them? |
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Design Your Cloud Operations – StoryboardThis storyboard will help you assess your cloud maturity, understand relevant ways of working, and create a meaningful design of your cloud operations that will help align... |
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Design Your Cloud OperationsAssess your current cloud maturity and your readiness and fit for new ways of working involved in cloud operations. Design a cloud operations organizational framework... |
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Problem Management SOPUse this template to record the key details required for effective problem management – both proactive and reactive. Outline a problem management workflow, record the... |
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Cloud Operations Organizing Framework: Executive BriefUse this template to communicate the cloud operations diagram to key stakeholders. |
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Cloud Operations Communication PlanIdentify stakeholders, what’s in it for them, what the impact will be, and how you will communicate the changes to your cloud operations. |
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Cloud Maturity AssessmentAssess the intensity and cloud maturity of your IT operations for each of the key cloud workstreams: Consume, Host, and Build. |
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