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AI Meets Enterprise Architecture: From Knowledge Graphs to Digital Twin Strategies
Ardoq is moving from being a traditional Enterprise Architecture (EA) modeling tool to an AI-driven platform that focuses on business results and governance. Its roadmap includes automation, knowledge graph-based reasoning, and compliance features to help organizations manage both AI adoption and EA practices. CIOs and CTOs should review these enhancements in the context of modernization, regulatory compliance, and operational efficiency.
CLDigital Adds AI to Simplify GRC & BCM Tasks
CLDigital’s Business Continuity Management (BCM) software – CLDigital 360 (also known as CL360) – is among the leaders in this market (see our BCM Software Reviews category). Their BCM solution is part of their overall GRC suite built on a low-code/no-code platform which simplifies customization, and they have added AI functionality to further streamline BCM and GRC work.
Amazon Connect – A Significant Beneficiary to Product Announcements at AWS's re:Invent 2025
Amazon Connect emerged as a significant beneficiary to product announcements at AWS’s re:Invent 2025 conference. However, the solution’s architecture still straddles CCaaS and CPaaS, creating both strategic advantages and operational limitations for enterprises reviewing contact center software.
The Newest at UKG: The Workforce Operating Platform
UKG, a leader in HR management systems, has introduced their Workforce Operating Platform. This platform unifies human capital management, workforce management, and payroll, coupled with its Bryte AI technology. The Workforce Operating Platform aims to help retail, manufacturing, and healthcare institutions manage complexity while simplifying and streamlining processes for frontline workers.
Agentforce 360 – Marketing Ploy or Genuine Transformation?
This technology note evaluates Salesforce’s Agentforce 360 launch, asking: Has the Salesforce platform changed beneath the marketing? What market dynamics have compelled Salesforce to adopt this agentic framing? And how should CIOs and CX leaders interpret Salesforce’s product trajectory?
Unit4: An ERP With a Vision for Purpose-Driven Organizations
Unit4 is an ERP built for purpose-driven organizations. With strengths in grant management, fund accounting, project-based staffing, and regulatory compliance, it delivers a modular, people-centric platform that helps nonprofits, governments, educational institutions, and professional services firms manage complexity.
Sense, Decide, Act, Govern: ServiceNow’s Four‑Pillar Blueprint for Enterprise AI
ServiceNow is redefining enterprise workflows with Work AI, Raptor DB, and autonomous deployment – streamlining IT, CRM, and onboarding to deliver measurable ROI, unified governance, and faster time-to-value across the entire organization.
Dynatrace Advances AI Capabilities, Transitioning From Reactive Analytics to Predictive Intelligence
Observability is no longer just an IT concern; it’s a strategic business necessity. Forward-thinking organizations now use observability to monitor, analyze, and anticipate critical aspects of their operations, from sales and supply chains to customer journeys. By correlating data using AI, businesses can identify bottlenecks, predict potential issues, and drive better outcomes.
Review: Microsoft’s AI Tour in Toronto, Dec. 2024
Microsoft’s AI Tour visited Toronto, ON, on December 3, 2024. The event primarily showcased Microsoft’s latest AI offerings and their capabilities. There were several other vendors present as well to demonstrate their own solutions in partnership with Microsoft. These vendors included NVIDIA, Cohere, Snowflake, and Insight, among others, who displayed how their offerings were using and adopting AI to improve their businesses through information panels. While the event itself offered a promising glimpse into what AI has been doing today to help people and organizations, it also showed why there is the need for measured expectations when implementing AI.
Adobe Can Help With Your Black Friday Content Bottleneck
Adobe’s generative AI tools help enterprises overcome Black Friday content bottlenecks by automating high-volume tasks like video reframing, localization, and personalization. With solutions built for creatives, marketing, and IT, Adobe enables faster campaign readiness, stronger brand consistency, and scalable content production at enterprise speed.
NeuralTrust Is Building the AI Security Infrastructure You Didn’t Know You Needed
NeuralTrust helps organizations secure the new attack surface created by AI. It combines a Generative Application Firewall (GAF) and agent security controls to protect enterprise AI systems from manipulation, data leaks, and emerging AI-driven threats.
Amazon Quick Suite Unveils AI-Powered Productivity Tools for All Employees
The enterprise agent space is becoming more competitive. On October 9, 2025, Google launched Gemini for Enterprise, and Amazon announced an end-user platform, Quick Suite. Both platforms streamline information access and workflow automation, reducing the need for employees to switch between multiple applications. Amazon Quick Suite centralizes business intelligence, research, and workflow setup in one platform.
Finastra Launches Securities Financing Transaction Regulation Support
Finastra launches securities financing transaction regulation (SFTR) support ahead of the European Union’s April 11, 2020 deadline.
Three Global Banks Sign Up for Finastra’s Blockchain-Based LenderComm
Three global banks launched a blockchain-based platform to bring the promise of open ledgers and contracts to the loan management market.
Feeling Insecure at Wolters Kluwer After Security Breach
Wolters Kluwer suffers security breach after poor security management.
Integration Capabilities Will Drive Restaurant Operators’ Selection of Restaurant Manager’s POS System
POS system purchases are being driven by ease of integration. Identified as having the most satisfying of all POS systems when it comes to integration, Restaurant Manager displays that it understands the needs of restaurant operators.
Silverware POS Unveils Contactless Phone-to-Table Guest Dining Experiences
As pick-up/takeout has been the only operating option for restaurants for the last few months, Silverware’s release of its “In-Seat Contactless Platform” will assist COVID-19 “new normal” restaurants to deploy mobile-first, phone-to-table contactless features that were once a convenience but are now features of necessity.
PARk it Can Make Restaurants POS-Digital in 24 Hours
As COVID-19 swept across the globe, many food and beverage operators were forced to switch to pick-up or delivery methods only. PAR’s novel solution PARk it supplies operators with a mobile method to continue serving their customers during this time.
Amazon Connect – A Significant Beneficiary to Product Announcements at AWS's re:Invent 2025
Amazon Connect emerged as a significant beneficiary to product announcements at AWS’s re:Invent 2025 conference. However, the solution’s architecture still straddles CCaaS and CPaaS, creating both strategic advantages and operational limitations for enterprises reviewing contact center software.
Zoho Offers Advancements in Security, Automation, and Customer Experience Through AI
Zoho’s October 2025 analyst briefing by Raju Vegesna, Zoho’s Chief Evangelist introduced new AI-powered advanced security, automation, and workflow agents. These updates have been built into the platform that Zoho customers already use and have been designed to target real, everyday business problems users experience.
Zendesk AI Summit Introduces Resolution Platform and Voice AI Agents
Zendesk’s virtual AI Summit introduced the Resolution Platform, next-generation Voice AI Agents (entering early access in January 2026), and new AI-driven modules developed through the HyperArc acquisition. The updates primarily benefit organizations already invested in Zendesk’s ecosystem.
How to Stop Leaving Software CapEx on the Table With Agile and DevOps
Traditional accounting practices are tailor made for waterfall project management. Organizations that have transitioned to the use of standing product teams using Agile and DevOps need to transform their accounting practices as well or they will leave valuable capital expenditure dollars on the table.
Scaling Agile – Essential for Your Organization
So you’ve gone Agile. You do daily scrums, retrospectives, and all the “right” Agile ceremonies. But still your organization isn’t quite convinced. It is now critical to balance the drivers and goals of both Agile and traditional thinking in order to achieve organizational success.
Scrum Destroyed the Product Owner Role
When trying to implement Agile as a defined process, Scrum turned BAs or other roles into order takers with the title “product owner.” This undermines the entire value proposition of product management.
Conga’s Strategic Pivot: Analyzing the Future of Revenue Lifecycle Management for Enterprise Leaders
As budgets receive increased scrutiny, technology leaders are looking for ways to unlock efficiencies and capabilities within their organizations. The Conga Connect conference underscored this reality, with conversations about the evolution of revenue lifecycle management (RLM) and the essential need for discovering hidden value, connecting disparate systems and teams, and increasing innovation.
Zoho One Release Expands Platform With New Apps and Services for a Hybrid Work World
Vijay Sundaram, Chief Strategy Officer at Zoho, describes a major release of new apps and services focused on enabling hybrid work.
The Three C’s of Enterprise Collaboration Software
This note outlines Info-Tech’s Three C’s of Enterprise Collaboration framework to help buyers effectively navigate the collaboration software marketspace.
AI Meets Enterprise Architecture: From Knowledge Graphs to Digital Twin Strategies
Ardoq is moving from being a traditional Enterprise Architecture (EA) modeling tool to an AI-driven platform that focuses on business results and governance. Its roadmap includes automation, knowledge graph-based reasoning, and compliance features to help organizations manage both AI adoption and EA practices. CIOs and CTOs should review these enhancements in the context of modernization, regulatory compliance, and operational efficiency.
CluedIn: Graph-Based MDM With Agentic Data Management
CluedIn is one of the few graph-based MDM tools boasting quick and flexible deployment, complex relationship management, and unstructured data processing. It is deeply integrated with the Microsoft Azure ecosystem, including MS Purview, Entra, and Azure OpenAI.
Solidatus Expands Metadata Governance With Agentic AI and Bi-Temporal Graphs
Solidatus is transforming from a platform focused on lineage-first metadata into an advanced tool powered by agentic AI. Its bi-temporal graph structure, semantic modeling capabilities, and built-in AI assistant make Solidatus well-suited for tackling complex governance and data quality challenges in regulated sectors.
Can Data-Driven Student Retention Strategies Make an Impact?
Student retention, already a major concern at higher education institutions, is an even greater concern as students are unable to learn in person and on campus.
State of Major Education LMS Conferences in Wake of COVID-19
Some major LMS conference cancellations or online alternatives have been announced in an attempt to limit the spread of COVID-19, though not all have canceled.
Online Learning Rises in Response to COVID-19
As the world responds to the spread of the novel coronavirus COVID-19, closed schools in some affected areas are turning to eLearning and web conferencing to maintain continuity in course delivery and/or studying.
Unit4: An ERP With a Vision for Purpose-Driven Organizations
Unit4 is an ERP built for purpose-driven organizations. With strengths in grant management, fund accounting, project-based staffing, and regulatory compliance, it delivers a modular, people-centric platform that helps nonprofits, governments, educational institutions, and professional services firms manage complexity.
Sense, Decide, Act, Govern: ServiceNow’s Four‑Pillar Blueprint for Enterprise AI
ServiceNow is redefining enterprise workflows with Work AI, Raptor DB, and autonomous deployment – streamlining IT, CRM, and onboarding to deliver measurable ROI, unified governance, and faster time-to-value across the entire organization.
Zoholics Canada 2025 Showcases Zoho One Evolution and Local Market Focus
At Zoholics Canada 2025, Zoho reviewed recent updates to Zoho One while also introducing new products tailored for the Canadian market. The event highlighted Zoho’s dual strategy: advancing its unified business operating system and deepening regional and segment-specific coverage.
Conga’s Strategic Pivot: Analyzing the Future of Revenue Lifecycle Management for Enterprise Leaders
As budgets receive increased scrutiny, technology leaders are looking for ways to unlock efficiencies and capabilities within their organizations. The Conga Connect conference underscored this reality, with conversations about the evolution of revenue lifecycle management (RLM) and the essential need for discovering hidden value, connecting disparate systems and teams, and increasing innovation.
Is Your IT Equipment Lease Missing the Lessor’s Primary Obligation?
When leasing IT equipment, the lessor (the company providing the equipment) has one main obligation. However, most leases overlook this critical aspect completely, exposing the lessee (the organization leasing the equipment) to unnecessary risk.
What’s in a Name? A Lot if You Are Leasing
If you want to lease IT equipment, you have many options with regard to potential lessors (the leasing companies). In fact, some manufacturers lease equipment directly to their customers … or do they?
Beyond Legacy Systems: How Verkada's Cloud Architecture Revolutionizes Physical Security
We examine Verkada's history, market position, and core offerings, providing an expert’s perspective informed by three decades of security architecture experience.
Data-Informed Decisions to Increase Revenue With IDeaS’ G3 Revenue Management System
IDeaS’ G3 revenue management solution will be highly sought after by properties looking to leverage data to make informed pricing decisions.
Bosch’s INTEOX positioned as “First Fully Open Camera Platform”
Bosch’s release of its INTEOX camera solution moves beyond the legacy “closed circuit” model of surveillance infrastructure to a Camera-as-a-Platform (CaaP) approach, enabling third-party apps at the surveillance perimeter edge to create innovative video-based business solutions and decisions.
Experian eCare NEXT Connects Revenue Cycle Management and Clinical Workflows
As the COVID-19 pandemic continues to evolve, healthcare organizations are looking for ways to expand digital patient care options. Patient management systems like Experian’s eCare NEXT help providers connect new digital clinical workflows to established workflows and revenue cycles.
The Newest at UKG: The Workforce Operating Platform
UKG, a leader in HR management systems, has introduced their Workforce Operating Platform. This platform unifies human capital management, workforce management, and payroll, coupled with its Bryte AI technology. The Workforce Operating Platform aims to help retail, manufacturing, and healthcare institutions manage complexity while simplifying and streamlining processes for frontline workers.
Zoho Offers Advancements in Security, Automation, and Customer Experience Through AI
Zoho’s October 2025 analyst briefing by Raju Vegesna, Zoho’s Chief Evangelist introduced new AI-powered advanced security, automation, and workflow agents. These updates have been built into the platform that Zoho customers already use and have been designed to target real, everyday business problems users experience.
Zoho Joins Major AI Players by Launching Zia LLM, Providing a Competitive Advantage to Zoho Customers
Zoho introduced multiple advancements in artificial intelligence. The prime announcement is the launch of Zia LLM, which includes three proprietary large language models. In keeping with the core principle that Zoho follows, which is to own its code and infrastructure, Zia LLM models are homegrown using the NVIDIA AI Accelerated computing platform. Zoho now joins a select group of global companies that have truly proprietary, foundational LLMs developed from the ground up.
The Death of Moore's Law and the Birth of the AI Factory at Nvidia’s 2025 GTC Conference
As organizations look to expand their AI capabilities, platform providers will likely present options as more companies like AMD and Broadcom develop competitive chips.
Insights From HPE’s 2025 Securities Analyst Meeting
When vendors address investors through securities analyst meetings, they generally provide market insights and pragmatic guidance on their place in the market. HPE’s annual securities analyst meeting on October 15, 2025, was no exception as it addressed the securities market for the first time since closing the Juniper Networks acquisition in July 2025.
Platform9: Enterprise-Ready Private Cloud Platform for VMware Replacement and Beyond
Platform9 provides a compelling alternative for private cloud users looking to migrate away from the VMware platform.
CLDigital Adds AI to Simplify GRC & BCM Tasks
CLDigital’s Business Continuity Management (BCM) software – CLDigital 360 (also known as CL360) – is among the leaders in this market (see our BCM Software Reviews category). Their BCM solution is part of their overall GRC suite built on a low-code/no-code platform which simplifies customization, and they have added AI functionality to further streamline BCM and GRC work.
Sense, Decide, Act, Govern: ServiceNow’s Four‑Pillar Blueprint for Enterprise AI
ServiceNow is redefining enterprise workflows with Work AI, Raptor DB, and autonomous deployment – streamlining IT, CRM, and onboarding to deliver measurable ROI, unified governance, and faster time-to-value across the entire organization.
Any Model, Any Hardware, Any Cloud: Red Hat & Cisco’s Vision for Open, Flexible AI
During a recent briefing (October 2025) Red Hat and Cisco introduced a jointly developed, enterprise-grade AI platform that enables organizations to run generative and agentic AI securely across hybrid environments – on-prem, cloud, and edge – using open-source models and hardware-agnostic infrastructure.
Insights From HPE’s 2025 Securities Analyst Meeting
When vendors address investors through securities analyst meetings, they generally provide market insights and pragmatic guidance on their place in the market. HPE’s annual securities analyst meeting on October 15, 2025, was no exception as it addressed the securities market for the first time since closing the Juniper Networks acquisition in July 2025.
Arista’s Enterprise Push Is Coming to Fruition
On July 1, 2025, Arista Networks announced the acquisition of VeloCloud from Broadcom, rounding out its enterprise campus/branch networking suite. One of the leading SD-WAN solutions, with reportedly over 20,000 enterprise customers worldwide, VeloCloud gives Arista a new entry path into the enterprise market.
Zoho's Strategic Play: Targeting Solopreneurs With a New Suite of Solutions
Zoho Corporation, known for its self-funded and expansive business software suite, used its small business event #SMZ25 in San Antonio on September 3, 2025, as a platform to outline a new direction aimed at sole proprietors. The centerpiece of the announcements was Zoho Solo, a single application pitched as a low-cost, all-in-one entry point into the larger Zoho ecosystem. The company presented Solo as a way for micro-businesses to get started quickly while remaining on a path to scale into the broader Zoho offering.
Clio’s $1B Power Move: Legal Tech Enters Its AI Era
Clio, a leading global legal technology company based in Canada, has completed a $1 billion acquisition of vLex, a global legal intelligence platform. Simultaneously, Clio raised $500 million in Series G funding, bringing its valuation to $5 billion. This is considered one of the most significant transactions in legal tech history.
LexisNexis CounselLink+ Introduces AI to Enhance Its Legal Suite
LexisNexis has embedded its Protégé AI assistant into CounselLink+, enabling in-house legal teams to automate matter and invoice summarization, visualize spend and workload data, and access embedded legal content. The platform now combines AI efficiency, contract-to-matter linking, and deep integration with the LexisNexis ecosystem to streamline legal operations and support data-driven decision-making.
Klaviyo Is the CRM for the Retail Store of the Future
Klaviyo is positioning itself as the go-to CRM for B2C retailers, helping brands deliver a seamless customer experience from start to finish. Its technology bridges in-store and digital interactions, creating a unified full-stack platform that connects customer data across marketing and service, providing a real-time view of the customer.
NiCE Accelerates Toward an AI-Orchestrated Future for CX
NiCE’s 2025 Analyst Summit marked a decisive shift toward AI orchestration in customer experience. The company’s momentum highlights not only innovation potential but also the urgent need for CIO-led governance to ensure agentic AI delivers accountable, enterprise-scale value.
Adobe Can Help With Your Black Friday Content Bottleneck
Adobe’s generative AI tools help enterprises overcome Black Friday content bottlenecks by automating high-volume tasks like video reframing, localization, and personalization. With solutions built for creatives, marketing, and IT, Adobe enables faster campaign readiness, stronger brand consistency, and scalable content production at enterprise speed.
Sense, Decide, Act, Govern: ServiceNow’s Four‑Pillar Blueprint for Enterprise AI
ServiceNow is redefining enterprise workflows with Work AI, Raptor DB, and autonomous deployment – streamlining IT, CRM, and onboarding to deliver measurable ROI, unified governance, and faster time-to-value across the entire organization.
Negotiating Your State and Local Government (Municipality) 5G Implementation
5G networks are the next generation of mobile phone service delivered at higher frequencies that requires shorter distance between “backpack” sized cell sites. Municipalities are challenged when negotiating with carriers regarding the installation of these small cell sites due to the Federal Communication Commission’s (FCC) 5G Order on Small Cell Siting.
Not Your Parents’ GIS
Visually presenting data assists the public understanding of complex issues. Using GIS mapping tools is an effective way of layering data from various source for quantitative analysis.
CLDigital Adds AI to Simplify GRC & BCM Tasks
CLDigital’s Business Continuity Management (BCM) software – CLDigital 360 (also known as CL360) – is among the leaders in this market (see our BCM Software Reviews category). Their BCM solution is part of their overall GRC suite built on a low-code/no-code platform which simplifies customization, and they have added AI functionality to further streamline BCM and GRC work.
Sense, Decide, Act, Govern: ServiceNow’s Four‑Pillar Blueprint for Enterprise AI
ServiceNow is redefining enterprise workflows with Work AI, Raptor DB, and autonomous deployment – streamlining IT, CRM, and onboarding to deliver measurable ROI, unified governance, and faster time-to-value across the entire organization.
IRONSCALES: Revolutionizing Integrated Cloud Email Security With AI and User-Centric Design
In our email security SoftwareReviews quadrant, IRONSCALES stands out as a leader with its integrated cloud email security (ICES) solution, now often called integrated cloud workspace security (ICWS).
Sense, Decide, Act, Govern: ServiceNow’s Four‑Pillar Blueprint for Enterprise AI
ServiceNow is redefining enterprise workflows with Work AI, Raptor DB, and autonomous deployment – streamlining IT, CRM, and onboarding to deliver measurable ROI, unified governance, and faster time-to-value across the entire organization.
Zoho’s Dual Focus: Serving Small Business and Enterprise Through Product-Led Growth and AI Innovations
Zoho’s #SMZ25 conference in San Antonio in September 2025 served as a platform for deep dives into the company’s core strategy, offering insights beyond product launches. My discussion with Raju Vegesna, the company’s chief evangelist, revealed a long-term, deliberate approach to business software. The conversation touched upon Zoho’s product-led growth, its distinctive dual focus on small business and enterprise, and its competitive stance against much larger players.
Zoho's Strategic Play: Targeting Solopreneurs With a New Suite of Solutions
Zoho Corporation, known for its self-funded and expansive business software suite, used its small business event #SMZ25 in San Antonio on September 3, 2025, as a platform to outline a new direction aimed at sole proprietors. The centerpiece of the announcements was Zoho Solo, a single application pitched as a low-cost, all-in-one entry point into the larger Zoho ecosystem. The company presented Solo as a way for micro-businesses to get started quickly while remaining on a path to scale into the broader Zoho offering.
Agentforce 360 – Marketing Ploy or Genuine Transformation?
This technology note evaluates Salesforce’s Agentforce 360 launch, asking: Has the Salesforce platform changed beneath the marketing? What market dynamics have compelled Salesforce to adopt this agentic framing? And how should CIOs and CX leaders interpret Salesforce’s product trajectory?
Microsoft Ignite Signals Transformation for Dynamics 365 and Front-Office Workers
Ignite’s launch of Microsoft Foundry reshapes Dynamics 365’s front-office role; users are being shifted to a Copilot conversational interface supported by AI agents while Dynamics becomes the contextual system operating in the background. The imperative of training a Copilot-first workforce just became even more critical.
Sense, Decide, Act, Govern: ServiceNow’s Four‑Pillar Blueprint for Enterprise AI
ServiceNow is redefining enterprise workflows with Work AI, Raptor DB, and autonomous deployment – streamlining IT, CRM, and onboarding to deliver measurable ROI, unified governance, and faster time-to-value across the entire organization.
JDA Integrates Workforce and Warehouse Labor Management Software Functions to Deliver Value in the Warehouse
JDA’s Workforce Management and Warehouse Labor Management software functions are now offered in an integrated manner to drive productivity gains in the warehouse.
Offsetting the Cost of Car Ownership With Metromile and Turo
Many people are challenged by the economic constraints of car ownership. Rising vehicle prices, registration fees, automobile insurance, ongoing maintenance, fuel, and parking fees can bleed people dry. In response, technology companies are developing innovative ways to offset the costs.
Supply Chain Visibility and Global Trade Management Come Together With E2open and Amber Road
A powerful combination of supply chain visibility and global trade management is now available through E2open and its acquisition of Amber Road software.
Finastra Launches Securities Financing Transaction Regulation Support
Finastra launches securities financing transaction regulation (SFTR) support ahead of the European Union’s April 11, 2020 deadline.
Three Global Banks Sign Up for Finastra’s Blockchain-Based LenderComm
Three global banks launched a blockchain-based platform to bring the promise of open ledgers and contracts to the loan management market.
Feeling Insecure at Wolters Kluwer After Security Breach
Wolters Kluwer suffers security breach after poor security management.
How to Stop Leaving Software CapEx on the Table With Agile and DevOps
Traditional accounting practices are tailor made for waterfall project management. Organizations that have transitioned to the use of standing product teams using Agile and DevOps need to transform their accounting practices as well or they will leave valuable capital expenditure dollars on the table.
Scaling Agile – Essential for Your Organization
So you’ve gone Agile. You do daily scrums, retrospectives, and all the “right” Agile ceremonies. But still your organization isn’t quite convinced. It is now critical to balance the drivers and goals of both Agile and traditional thinking in order to achieve organizational success.
Scrum Destroyed the Product Owner Role
When trying to implement Agile as a defined process, Scrum turned BAs or other roles into order takers with the title “product owner.” This undermines the entire value proposition of product management.
Beyond Legacy Systems: How Verkada's Cloud Architecture Revolutionizes Physical Security
We examine Verkada's history, market position, and core offerings, providing an expert’s perspective informed by three decades of security architecture experience.
Data-Informed Decisions to Increase Revenue With IDeaS’ G3 Revenue Management System
IDeaS’ G3 revenue management solution will be highly sought after by properties looking to leverage data to make informed pricing decisions.
Bosch’s INTEOX positioned as “First Fully Open Camera Platform”
Bosch’s release of its INTEOX camera solution moves beyond the legacy “closed circuit” model of surveillance infrastructure to a Camera-as-a-Platform (CaaP) approach, enabling third-party apps at the surveillance perimeter edge to create innovative video-based business solutions and decisions.
Experian eCare NEXT Connects Revenue Cycle Management and Clinical Workflows
As the COVID-19 pandemic continues to evolve, healthcare organizations are looking for ways to expand digital patient care options. Patient management systems like Experian’s eCare NEXT help providers connect new digital clinical workflows to established workflows and revenue cycles.
Can Data-Driven Student Retention Strategies Make an Impact?
Student retention, already a major concern at higher education institutions, is an even greater concern as students are unable to learn in person and on campus.
State of Major Education LMS Conferences in Wake of COVID-19
Some major LMS conference cancellations or online alternatives have been announced in an attempt to limit the spread of COVID-19, though not all have canceled.
Online Learning Rises in Response to COVID-19
As the world responds to the spread of the novel coronavirus COVID-19, closed schools in some affected areas are turning to eLearning and web conferencing to maintain continuity in course delivery and/or studying.
Clio’s $1B Power Move: Legal Tech Enters Its AI Era
Clio, a leading global legal technology company based in Canada, has completed a $1 billion acquisition of vLex, a global legal intelligence platform. Simultaneously, Clio raised $500 million in Series G funding, bringing its valuation to $5 billion. This is considered one of the most significant transactions in legal tech history.
JDA Integrates Workforce and Warehouse Labor Management Software Functions to Deliver Value in the Warehouse
JDA’s Workforce Management and Warehouse Labor Management software functions are now offered in an integrated manner to drive productivity gains in the warehouse.
Supply Chain Visibility and Global Trade Management Come Together With E2open and Amber Road
A powerful combination of supply chain visibility and global trade management is now available through E2open and its acquisition of Amber Road software.
SAP Partners Up With Uber Freight to Bring the Freight Industry to the Next Level of Automation and Better the Environment
SAP and Uber Freight are taking on a joint venture to integrate Uber Freight into SAP Logistics Business Network. The goal is to simplify load management and execution by enabling customers to leverage transportation rates from the Uber Freight network of reliable drivers. As a positive “side effect,” better utilization of unused trucks can make a positive impact on environment. For those looking for a convincing reason to go with one supply chain management system or ERP vendor over the other, this might be it.
Not Your Parents’ GIS
Visually presenting data assists the public understanding of complex issues. Using GIS mapping tools is an effective way of layering data from various source for quantitative analysis.
Esri Advances Its Development Platform
Esri made several big announcements at its Developer Summit in Palm Springs, CA, in March 2019. ArcGIS for Developers is a suite of developer tools and resources specifically for the creation of web-based and native applications.
Insights for CIOs From Esri’s Public Sector CIO Summit
Esri recently hosted the sixth annual Public Sector CIO Summit. Key topics included the role of emerging technology, emerging trends like location intelligence and smart cities, and the need to create “wins” to demonstrate IT’s value.
Integration Capabilities Will Drive Restaurant Operators’ Selection of Restaurant Manager’s POS System
POS system purchases are being driven by ease of integration. Identified as having the most satisfying of all POS systems when it comes to integration, Restaurant Manager displays that it understands the needs of restaurant operators.
Silverware POS Unveils Contactless Phone-to-Table Guest Dining Experiences
As pick-up/takeout has been the only operating option for restaurants for the last few months, Silverware’s release of its “In-Seat Contactless Platform” will assist COVID-19 “new normal” restaurants to deploy mobile-first, phone-to-table contactless features that were once a convenience but are now features of necessity.
PARk it Can Make Restaurants POS-Digital in 24 Hours
As COVID-19 swept across the globe, many food and beverage operators were forced to switch to pick-up or delivery methods only. PAR’s novel solution PARk it supplies operators with a mobile method to continue serving their customers during this time.
Offsetting the Cost of Car Ownership With Metromile and Turo
Many people are challenged by the economic constraints of car ownership. Rising vehicle prices, registration fees, automobile insurance, ongoing maintenance, fuel, and parking fees can bleed people dry. In response, technology companies are developing innovative ways to offset the costs.