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Amplitude

Amplitude Analytics

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Amplitude Analytics
8.4 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Awards & Recognition

Amplitude Analytics won the following awards in the Website Analytics category

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Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amplitude Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

0% Negative
4% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Altruistic

Feature Ratings

Average 87

Data Visualization

91

Paid Search Integration

90

Customer Journey Modelling

89

Audience Segmentation

88

Customer Value Analysis

87

API Framework

87

Conversion Analysis

87

Search Engine Optimization

86

Audience Demographics

86

Device and Browser Analytics

85

Social Media Analytics

82

Vendor Capability Ratings

Average 86

Breadth of Features

90

Product Strategy and Rate of Improvement

89

Business Value Created

88

Quality of Features

88

Availability and Quality of Training

87

Ease of Implementation

87

Vendor Support

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

80

Ease of Customization

78

Amplitude Analytics Reviews

Iaroslav C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Ideal solution to know everything about users

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Amplitude Analytics focused on providing easily interpretable data, very good for collaborative work, provides an opportunity of easy reporting. In Russia, they partnered with Adventum and they provide really good education content (including course for Amplitude Analytics) in addition to its initially user-friendly learnability

What is your favorite aspect of this product?

Almost everything, including UI/UX of the product, quantity and quality of reports. My teammates from dev department should obviously rate its easiness in implementation.

What do you dislike most about this product?

As I have written in "what features do you need in Amplitude Analytics", absence of an opportunity to create Churn report "from the end" (what actions were made just before the user churns) frustrating

What recommendations would you give to someone considering this product?

AA's customer service recommends not to buy paid subscription if your userbase is low. In this case you won't get access to some features, but will be able to establish every single aspect of marketing analytics from the very beginning of your product's lifestage

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Easy to use, self serve, and insightful

Likeliness to Recommend

9 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Ben B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic higher order analytics product

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Amplitude is a fantastic product that truly allows you to answer the questions that are needed to take action. With Amplitude I can quickly create and view conversion funnels slice and dice by customer segments and get to conclusions. That's where most analytics platforms end, but with Amplitude I can create cohorts and do further analysis to get to the "Why", not just the "What". From there, you can visualize and report of course, but also go another step further and activate marketing against those cohorts. Suddenly the executive level objective of finding the right signal to take the right action is possible. I love working with Ampl.

What is your favorite aspect of this product?

Working with the higher order questions it answers. The why and the causality (rather than just the correlative) reports that bake in the data science and the statistics right in the platform

What do you dislike most about this product?

It takes a thoughtful taxonomy to get all the events and properties structured the right way. Don't just turn it on and give everyone the keys, the power comes from using the right taxonomy and using some of the governance features to keep the data clean and usable

What recommendations would you give to someone considering this product?

Real-time, event driven, customer focused tool. This isn't just for analyzing a website or content, this is very customer-centric behavioral analysis based.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Amplitude Analytics Comparisons

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