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Adapt to Uncertainty With a Technology-First Action Plan for Nonprofits

Cost cutting in times of crisis works; doubling down on innovation works even better.

Economic volatility, policy upheaval, and escalating digital threats are fundamentally reshaping how nonprofits secure funding, maintain donor trust, and deliver on their missions – just as budgets shrink and the need for the services nonprofits provide continues to rise. These are no longer temporary shocks, but long-term structural challenges requiring deep organizational adaptation. Our step-by-step blueprint empowers nonprofit technology leaders to build a mission-driven Technology-First Action Plan that transforms today’s challenges into tomorrow's capacity.

In the face of these headwinds, technology should be regarded not as a back-office function or line item, but a stabilizing force. By streamlining operations, safeguarding stakeholder data, modernizing service delivery, and enabling transparency, IT can anchor organizational resilience. Nonprofit leaders and decision-makers must reframe technology as a core strategic asset essential to weathering today’s crises while delivering long-term impact.

1. Cut costs to free up resources for innovation.

Though innovation plays a key role in helping nonprofits extract maximum value from limited funding, it is often the first to see its budget slashed amid budget shocks. Nonprofit leaders must cut unnecessary costs and redirect that spending to the people, resources, and budgetary capacity their innovation efforts will need to overcome today’s turmoil.

2. Meet the moment. Take the lead.

As much as today’s uncertainty is a strain on IT resources, it can also be an opportunity. By demonstrating that technology can be used not only to solve problems but also to enable better decision-making, nonprofit technology decision-makers can get the most out of limited resources, as well as showcase their ability to lead.

3. Build an adaptive IT team.

With technology advancing at an exponential rate, you will never permanently close the skills gap. Focus instead on building sustainable learning and development practices to enable your staff to retain knowledge and develop in-demand skills as they are needed.

Use this step-by-step blueprint to realign nonprofit sector IT into a posture of resilience

Our research offers guidance and templates to make a clear assessment of IT’s strengths and vulnerabilities, and where they can be leveraged. Use our Technology-First Action Plan framework to empower IT to lead their organization through the challenges facing the nonprofit sector.

  • Assess uncertainties and opportunities by leveraging this moment to explore where the organization is most vulnerable and where it is most poised to further lean into technology risks.
  • Review IT Spend & Staffing tools and services to find costs that can be either cut or channelled toward innovation opportunities.
  • Build your Technology-First Action Plan by identifying and prioritizing initiatives that will drive the organization forward and consolidate those initiatives into a 12-month plan.
  • Prepare to execute by defining the organizational value of your plan and building an adjustable communications strategy to bring stakeholders on board.

Adapt to Uncertainty With a Technology-First Action Plan for Nonprofits Research & Tools

1. Adapt to Uncertainty With a Technology-First Action Plan for Nonprofits Deck – A comprehensive framework that will help you organize every stage of your plan to lead through uncertainty.

Use this blueprint to begin building a structured, forward-thinking, and agile plan that will empower IT to lead the response to the rising challenges facing the nonprofit sector.

  • Understand the challenges, obstacles, and benefits of building a technology-first action plan.
  • Encounter actionable insights to inform your efforts as you build your plan.
  • Benefit from multistep guidance to build your plan in logical stages before execution.

2. Technology-First Action Plan Sample Deliverable for Nonprofits – A customizable slide deck to document and communicate your plan.

Use this presentation template to adapt Info-Tech’s framework into a plan tailored to your organization’s unique situation.

  • Outline your executive summary and each stage of your plan.
  • Fully customize every aspect of this sample, informed by the work you’ve done thus far.
  • Communicate your action plan in detail to earn stakeholder approval.

Cost cutting in times of crisis works; doubling down on innovation works even better.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Guided Implementation 1: Assess uncertainties and opportunities
  • Call 1: Understand the specific macro-uncertainties impacting your organization and why the Technology-First Action Plan can help.
  • Call 2: Identify risks and opportunities for the organization.
  • Call 3: Assess which risks are most likely to impact the organization.

Guided Implementation 2: Review budget, staffing, and contracts
  • Call 1: Conduct and review the results of the IT Spend & Staffing Benchmark.
  • Call 2: Identify opportunities to reduce costs across systems, contracts, projects, and workforce.

Guided Implementation 3: Build your Technology-First Action Plan
  • Call 1: Brainstorm possible risk-response actions.
  • Call 2: Prioritize the actions into an initiative roadmap.

Guided Implementation 4: Get ready to execute
  • Call 1: Define the elements of each initiative that will ensure its success.
  • Call 2: Identify how the Technology-First Action Plan will drive organizational value and build a plan to communicate.

Author

Vidhi Trivedi

Contributors

  • Luigi Di Sessa, Director of Information Technology, Vancouver Foundation
  • Cody Thomas, IT Director, Thompson Child & Family Focus
  • William Skelly, Vice President of Information Technology, USO
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
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