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Amplitude

Amplitude Analytics

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Amplitude Analytics
7.5 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

65 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

15% Negative
5% Neutral
80% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Friendly Negotiation
  • Continually Improving Product

Feature Ratings

Average 67

Product Analytics

81

Session Replay

75

Dashboards, Analytics and Reporting

74

3rd-Party Integrations

72

Website Analytics

71

Customer Journey Modelling

71

Privacy, Security, and Regulatory Compliance

71

Predictive Analytics

66

Cross-Channel Engagement Analytics

63

Marketing Analytics

62

Audience Segmentation

61

Vendor Capability Ratings

Average 65

Product Strategy and Rate of Improvement

74

Quality of Features

73

Ease of Customization

70

Usability and Intuitiveness

70

Ease of Implementation

69

Ease of IT Administration

68

Business Value Created

66

Availability and Quality of Training

65

Ease of Data Integration

63

Vendor Support

56

Breadth of Features

48

Amplitude Analytics Reviews

Rajesh G.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Amplitude analytics when system usage speaks.

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

The relationship between user activity and it resource demand gradually becomes clear. Behavior based understanding replaces guesswork based decisions.

What is your favorite aspect of this product?

It is quick to understand which features are creating support and training needs. The impact of internal system changes is immediately reflected in usage.

What do you dislike most about this product?

Too much information can be distracting. Some analyses require additional setup .

What recommendations would you give to someone considering this product?

Information technology specialist my job isnt just to run systems but also to develop them intelligently. Amplitude analytics helps in this task because it transforms usage into signals not chaos.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Cons

  • Less Performance Enhancing
  • Commodity Features
  • Less Inspiring

Aman Y.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

A smart analytics tool to scale product engagemen.

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Amplitude makes it easy to see which steps in the user journey are creating drop offs and which features are driving adoption. These insights are directly useful in growth campaigns and product prioritization.

What is your favorite aspect of this product?

Traditional analytics only measure pageviews and bounce rates but amplitude visualizes events paths and user journeys giving growth teams a serious advantage in understanding user intent signals.

What do you dislike most about this product?

Defining events properties and meaningful segments requires planning without a clear event strategy insights can seem confusing.

What recommendations would you give to someone considering this product?

It makes it easy for growth managers to manage high impact insights. Segmentation and experiment validation from a single dashboard.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cons

  • Less Reliable

Jitendra Y.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Amplitude analytics forced me to question my own.

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

Many analytics tools but here the data doesnt just provide answers it raises questions. The user journey doesnt appear to be a straight line but a twisting and turning path.

What is your favorite aspect of this product?

Frontend behavior provides clues to why load is increasing on the backend.

What do you dislike most about this product?

Analysis can be misleading if events arent properly defined. Initially theres too much thinking but no shortcuts.

What recommendations would you give to someone considering this product?

Me the habit of observing how the is being implemented. I would recommend it to developers who are looking to implement a feature before it is complete.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Cons

  • Less Performance Enhancing
  • Less Effective Service
  • Under Delivered

Most Popular Amplitude Analytics Comparisons

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