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Map Your Business Architecture

Get aligned and turn your strategy into action.

Organizations today face relentless pressure to move faster, innovate, and scale transformation – yet many struggle to turn strategy into meaningful results. Without a clear view of how value is delivered across the organization, decision-making is little more than guesswork. Business architecture is the map that connects strategy with execution. This blueprint takes a practical, accessible approach to building a business capability map, linking it to value streams, and prioritizing the right initiatives to deliver results.

As organizations seek meaningful results in today’s exponential world, many struggle with enterprise-level blind spots when it comes to how they create and deliver value. This makes it difficult to prioritize initiatives, optimize cross-functional performance, or align investments with the outcomes that matter most. Business architecture provides a holistic view of the organization’s activities and the resources that support them and how they can be aligned to better connect strategy with action.

1. Business architecture is for everyone.

You don’t need a dedicated practice to start benefitting from business architecture. Start with a business capability map to expose how your organization creates value. This will reduce the guesswork, improve alignment between the business and IT, and connect what needs to get done with how value is actually delivered.

2. Speaking of value …

In business architecture, value streams visually define and show how the organization delivers outcomes, not just how work flows. Value streams are foundational to identifying which capabilities matter most and where to prioritize improvements for impact.

3. Zoom out for the full picture.

Enterprise and business architecture aren’t just about IT. Business capabilities and governance approaches need to fully reflect corporate strategy and governance. If they take place in isolation, planning becomes myopic and disconnected from its purpose.

Use this step-by-step blueprint to begin your business architecture journey

Use this comprehensive framework with practical tools and templates to help you build a capability map, model value streams, and focus on the initiatives that will have the greatest strategic impact. Follow a three-phase process that walks you through how to:

  • Engage your stakeholders. Recognize the opportunity for mapping work and identify and engage the right stakeholders.
  • Define your value streams. Articulate how your organization delivers value to your customers.
  • Drive business architecture forward. Assess your current projects to determine if you are investing in the right capabilities. Conduct business capability assessments to identify opportunities and prioritize projects.

Map Your Business Architecture Research & Tools

1. Map Your Business Architecture Deck – An accessible, step-by-step approach to your business architecture journey.

Use this multiphase research to identify the activities that deliver value and assess the capabilities needed to enable them.

  • Understand how business architecture connects value delivery to strategic goals.
  • Explore a practical approach to capability mapping and the prioritization of initiatives.
  • Engage in business architecture activities without requiring a dedicated enterprise architecture function.

2. Common Reference Architecture Model – A practical starting point for building your capability map.

Accelerate your business architecture efforts with a prebuilt capability model to facilitate capability mapping. Use this model to:

  • Jump-start capability mapping with a reference architecture model.
  • Leverage capability definitions to guide efforts and ensure consistency.
  • Reduce time spent and bring efficiency to early-stage foundational modeling.

3. Map Your Business Architecture Workbook – An Excel-based tool designed to help you document the results of your activities.

Use this structured workbook to capture the results of the exercises in this research.

  • Document stakeholder analysis.
  • Record value streams, value alignment, and value stages.
  • Identify capability gaps and build a capability inventory.

Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.3/10


Overall Impact

$43,661


Average $ Saved

27


Average Days Saved

Client

Experience

Impact

$ Saved

Days Saved

Consumers Energy

Workshop

9/10

$68,000

20

Great experience coordinating with Howard on the workshop, especially around preparing our to-be processes and items our team will be responsible f... Read More

Paychex

Workshop

8/10

N/A

N/A

Ivan was a great facilitator: knowledgeable and approachable. He stayed curious throughout and asked meaningful questions of the audience to tease ... Read More

Consumers Energy

Workshop

10/10

$136K

44

Best: I deeply appreciate the iterative and highly collaborative approach to ensuring the workshop scope, delivery, and outcomes were aligned to o... Read More

Consumers Energy

Workshop

8/10

$68,000

20

Great engagement from Howard during the delivery of the workshop. The team learned some valuable practices and insight from the Business Architectu... Read More

New Zealand Treasury

Guided Implementation

10/10

$13,534

10

Cameron was very knowledgeable on the topic and provided some valuable insights and suggestions on how to right-size for our organization.

DKV Euro Service GmbH + Co. KG

Guided Implementation

9/10

$39,749

5

Oklahoma Office of Management and Enterprise Services

Workshop

10/10

$34,000

20

Having everyone in a room for 4 days, the exchange of ideas and issues were great. This built the foundation to carry the project forward.

Agriculture & Agri-Food Canada

Guided Implementation

10/10

$5,000

5

NZ Department of Corrections

Guided Implementation

7/10

$34,250

10

Collateral and analyst session was very interesting and informative, we were looking for an accelerator for general business capabilities and recei... Read More

California Health and Human Services Agency

Guided Implementation

10/10

$28,085

N/A

Best part is having access to speak with a knowledgeable person in the space. Worst part is that I don't have access to her every minute of every day.

NASA

Workshop

10/10

N/A

120

Best parts: great knowledgeable and highly skilled team. High level of engagement by all participants. Flexibility in adjusting agenda items based ... Read More

Centennial College

Guided Implementation

10/10

$10,000

16

Best: Great insight into the discipline and practical blueprints that once can actually use and refine Thanks Claude

USAble Mutual Insurance Co. dba Arkansas Blue Cross and Blue Shield

Workshop

9/10

$1.23M

N/A

Andy drove the Value stream mapping exercise by establishing capability model for Group line of business for Arkansas Blue Cross Blue Shield. Andy... Read More

Oregon Health Authority and Department of Human Services - Office of Information Services

Workshop

7/10

N/A

20

Driving alignment amongst my team and giving them tools they need to be successful is a great benefit. Getting that alignment was difficult...given... Read More

Hydro-Quebec

Workshop

9/10

$50,000

50

Best parts: - New concepts learned - Workshops to apply concretely the concepts - Knowledge and expertise of Infotech staff. Worst part... Read More

Get aligned and turn your strategy into action.

About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

MEMBER RATING

9.3/10
Overall Impact

$43,661
Average $ Saved

27
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Speak With An Analyst

Get the help you need in this 3-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Understand Your Business Context
  • Call 1: Share objectives and review key sections of the blueprint.
  • Call 2: Discuss strategy and align on goals and objectives.
  • Call 3: Identify stakeholders and introduce value stream activity.

Guided Implementation 2: Define Your Value Streams
  • Call 1: Discuss value stream activity outcome and introduce value stage activity.
  • Call 2: Discuss outcome of value stage activity.

Guided Implementation 3: Develop Your Business Capability Map
  • Call 1: Build a level 1 BCM.
  • Call 2: Decompose to a level 2 BCM.
  • Call 3: Discuss heat-mapping the BCM.
  • Call 4: Summarize results and plan next steps.

Authors

Andrea Malick

Crystal Singh

Vince Mirabelli

Howard Feng

Contributors

  • Shibly Hamidur, Enterprise Architect, Toronto Transit Commission
  • Danial Lambert, Vice President, Benchmark Conulsting
  • Filip Hendrickx, Founder, altershape
  • Eight Anonymous Contributors
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