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Amplitude

Amplitude Analytics

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Amplitude Analytics
8.4 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Awards & Recognition

Amplitude Analytics won the following awards in the Website Analytics category

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Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amplitude Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

0% Negative
4% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Altruistic

Feature Ratings

Average 87

Data Visualization

91

Paid Search Integration

90

Customer Journey Modelling

89

Audience Segmentation

88

Customer Value Analysis

87

API Framework

87

Conversion Analysis

87

Search Engine Optimization

86

Audience Demographics

86

Device and Browser Analytics

85

Social Media Analytics

82

Vendor Capability Ratings

Average 86

Breadth of Features

90

Product Strategy and Rate of Improvement

89

Business Value Created

88

Quality of Features

88

Availability and Quality of Training

87

Ease of Implementation

87

Vendor Support

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

80

Ease of Customization

78

Amplitude Analytics Reviews

Mathilde N.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Mastering User Behavior with Amplitude Analytics

Likeliness to Recommend

9 /10

What differentiates Amplitude Analytics from other similar products?

Amplitude Analytics is an excellent tool that can analyze how users behave on a detailed level. It identifies usage patterns that are necessary to enhance the customer experience. Unlike other software, it provides a complete overview of user interactions, giving professionals detailed insights.

What is your favorite aspect of this product?

The platform is easy to navigate, making it simple to set up custom analysis. This streamlines the data analysis process. User behavior analysis provides valuable insights that help identify potential risks and opportunities, leading to informed decision-making. Real-time data visualization features also improve financial analysis agility.

What do you dislike most about this product?

However, the platform could benefit from enhanced capabilities for cohort analysis, particularly for professionals seeking group-based insights. Using machine learning algorithms to predict analytics and improving collaboration features for team-based analysis would take Amplitude Analytics to new levels, providing users with even more useful insights.

What recommendations would you give to someone considering this product?

Both analysts and teams can use it, but adding more collaboration features would enhance team-based analysis. Amplitude Analytics helps me analyze credit risk by providing detailed insights into how users behave on financial platforms. It identifies potential risks and opportunities while excelling in real-time data visualization, making analysis more agile. Amplitude Analytics stands out due to its comprehensive user behavior analysis features, designed for professionals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Report generation speed and ease of use

Likeliness to Recommend

8 /10

What differentiates Amplitude Analytics from other similar products?

It's different because Amplitude Analytics allows us to connect to many different sources and produce good graphs that are used for decision making as well as our website analytics as well as product analytics.

What is your favorite aspect of this product?

Adds added value helps us to understand the quantitative behavior of our users, also to understand which features of our application users use the most, allows us to create Charts, visual queries, workbooks, User Experience Analysis, has good generation speed reporting and is easy to use.

What do you dislike most about this product?

we would like it to be more customizable.

What recommendations would you give to someone considering this product?

Amplitude Analytics is a good way to track leads. It is very useful to identify falls, opportunities, losses and observe the customer journey.

Pros

  • Respectful
  • Client Friendly Policies
  • Altruistic
  • Over Delivered

Jose L.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Comprehensive analysis at sales levels

Likeliness to Recommend

9 /10

What differentiates Amplitude Analytics from other similar products?

From our experience we can say Amplitude Analytics is one of the best analysis tools in the media industry for any type of company, with levels of analysis by accurate for profit, we are very confident in the definition of our audience and the analysis of the user path for conversions, is a very well qualified program for projects and their analysis.

What is your favorite aspect of this product?

Highlighting that in its system that has a good control panel, clearly shows the statuses for a specific date range and with simplicity to create graphs and dashboards. It also gives us visibility of everything that is happening on your website or application. It is worth noting its Free plan that is very helpful for users and / or small businesses that are starting in the field.

What do you dislike most about this product?

Some of its integration capabilities should be at the same pace of CRM systems with it would also be good to develop a tool for evaluation and recruitment of staff to see if this fit to fulfill the position or position assigned and facilitate navigation through the scorecard, but better experience of the subordinate.

What recommendations would you give to someone considering this product?

We recommend Amplitude Analytics because it is essential to develop well-organized behavioral analyses. As we also use it for our mobile and web applications to understand user behavior within each platform. With a good learning curve for this comprehensive program the insights that can be uncovered from it are endless. With exceptional tools for skilled analysts.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Respectful

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