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31% of Employees are 'Sabotaging’ Your Gen AI Strategy
Brian Jackson, Principal Research Director, responds to a survey showing nearly one in three employees may be undermining generative AI efforts. He urges leaders to distinguish fear from sabotage, communicate openly, and avoid top-down mandates that risk alienating staff and stalling adoption.
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Under CISPE Pressure, Microsoft Opens the Door to Fairer Cloud Competition in Europe
Executive Counselor Phil Brunkard calls Microsoft’s new licensing deal with CISPE a win for pricing transparency, data sovereignty, and choice. He welcomes the move but warns its fairness depends on how consistently it’s applied and how future licensing terms evolve over time.
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CX Leaders Expect Technology Budget Growth as AI Readiness Lags
Research Director Thomas Randall says most CX leaders expect budget growth, but few teams are truly AI-ready. He recommends aligning data efforts with business goals like reducing support costs and using internal tools and cross-team skill sharing to build momentum despite tight budgets.
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Cognition Agrees to Buy What’s Left of Windsurf
Rob Garmaise, VP of AI Research, says Cognition’s quick buyout of Windsurf reflects rising competition in agentic IDEs. With OpenAI out and Google hiring key execs, Cognition gains a user base and revenue stream. Buyers should expect changes to interface, workflow, and pricing in the coming year.
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As Windows 10 End-of-Support Looms, IT Faces a Painful Choice
Senior Director Jeremy Roberts emphasizes that the looming October 14, 2025, end-of-support for Windows 10 forces IT leaders to make a challenging choice between costly extended support or upgrading to Windows 11. He highlights that continued Windows 10 updates under the ESU program will double i...
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US Defense Department Accelerates AI Adoption with Contracts to Several GenAI Vendors
Technical Counselor Erik Avakian highlights the Pentagon’s fast-tracked approach to awarding multi-million-dollar contracts to major genAI vendors, including Anthropic, Google, OpenAI, and xAI, to jump-start AI workflows across national security domains. He emphasizes that this marks a strategic ...
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Murky AI Rules Leave Enterprises Grappling With Self-Regulation
AI Research Fellow Bill Wong highlights the challenges enterprises face due to the unclear regulation of AI globally. He points out that while Europe’s AI Act looms, most organizations currently rely on internal risk frameworks, such as those from NIST, ISO, and OECD, to navigate the “Wild West” ...
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Tariff Uncertainty Hits US PC Shipments in Q2
Advisory Fellow Scott Bickley explains that while U.S. PC shipments surged in Q2, this was driven by preemptive stockpiling ahead of fluctuating tariffs. He warns that although PCs were technically exempt in the quarter, indirect cost pressures and an uncertain tariff landscape are clouding recov...
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How Trump’s One Big Beautiful Bill Could Be Fresh Fuel for the Stock Market’s Favorite AI Names
Scott Bickley, Advisory Fellow, notes that the recent “One Big Beautiful Bill” includes a new 35% tax credit for domestic chip manufacturing, up from 25%, which could significantly benefit semiconductor giants like Intel, NVIDIA, and Micron. He emphasizes that IT leaders and semiconductor vendors...
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