Info-Tech in the News

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Aug 21, 2025

How the AI Talent War is Worsening an Ethical Dilemma

Advisory Fellow Valence Howden says the AI talent war is exposing ethical gaps in enterprise strategy. He urges leaders to embed accountability into AI roles, avoid siloed development, and ensure fast-paced innovation doesn’t outpace responsible governance.

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thumbnail for Databricks’ Valuation Hits $100B With Latest Funding Round
Aug 19, 2025

Databricks’ Valuation Hits $100B With Latest Funding Round

Advisory Fellow Scott Bickley says Databricks' $100B valuation shows investor confidence in unified data platforms. He advises IT leaders to evaluate vendor lock-in, integration depth, and total cost as hype around data-driven AI infrastructure continues to accelerate.

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thumbnail for NIST’s Attempts to Secure AI Yield Many Questions, No Answers
Aug 19, 2025

NIST’s Attempts to Secure AI Yield Many Questions, No Answers

Technical Counselor Erik Avakian says NIST’s early AI guidance reflects good intent but lacks clarity. He urges security leaders to monitor evolving standards, push for actionable frameworks, and build internal governance that anticipates future regulatory shifts.

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thumbnail for AI Delivers the Best Customer Support When It’s Enhancing Humans, Study Finds
Aug 18, 2025

AI Delivers the Best Customer Support When It’s Enhancing Humans, Study Finds

Julie Geller, Principal Research Director, says AI should enhance, not replace, human support. She urges CX leaders to use AI for speed and efficiency while keeping humans in the loop to handle nuance, build trust, and ensure a positive customer experience.

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thumbnail for Enterprise Note-Taking Apps Face Legal Scrutiny as Otter Hit with Privacy Suit
Aug 18, 2025

Enterprise Note-Taking Apps Face Legal Scrutiny as Otter Hit with Privacy Suit

Fritz Jean-Louis, Principal Cybersecurity Advisor, says legal scrutiny of enterprise note-taking apps underscores rising privacy risks. He advises organizations to vet vendors carefully, review consent policies, and align collaboration tools with evolving regulatory expectations.

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thumbnail for 25% of Security Leaders Replaced After Ransomware Attack
Aug 18, 2025

25% of Security Leaders Replaced After Ransomware Attack

Technical Counselor Erik Avakian says high CISO turnover after ransomware attacks highlights the need for stronger executive support. He advises building cross-functional response plans and ensuring boards understand the evolving nature and impact of cyber threats.

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thumbnail for Questionable AI Work Habits Rampant Among US Firms
Aug 15, 2025

Questionable AI Work Habits Rampant Among US Firms

Technical Counselor Justin St-Maurice says poor AI governance is fueling risky workplace behaviors. He advises organizations to set clear usage policies, train staff on ethical use, and monitor how AI tools are impacting productivity, trust, and decision-making across teams.

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thumbnail for The New Epistemology Of Project Portfolio Reporting
Aug 14, 2025

The New Epistemology Of Project Portfolio Reporting

Distinguished Analyst Barry Cousins says project portfolio reporting has drifted from its scientific roots. He urges leaders to re-emphasize measurable outcomes, close the loop between intention and results, and avoid relying solely on sentiment or abstraction.

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thumbnail for GPT-5 for Business: How Can It Help?
Aug 14, 2025

GPT-5 for Business: How Can It Help?

Managing Partner Mark Roman says businesses exploring GPT-5 should focus on aligning use cases with tangible ROI. He cautions against chasing hype and advises IT leaders to validate model performance, cost, and fit before scaling enterprise adoption.

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