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Few Consumers Trust Retailers to Use Their Data Responsibly, Research Finds
Julie Geller, Principal Research Director, comments on research showing that only one in five U.S. consumers trust retailers to use their data responsibly, even though most are open to sharing information for personalization, if it delivers value. She emphasizes that transparency and consent are ...
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Professional AI Use: Is There A Double Standard In Who Uses It?
Executive Counselor Phil Brunkard responds to the debate over AI usage in professional settings and the issue of double standards. He highlights that if schools and hiring teams use AI to streamline work, they shouldn’t be penalized when students or job candidates do the same. He advises framing ...
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Microsoft/OpenAI AGI Argument Unlikely to Impact Enterprise IT
Technical Counselor Justin St-Maurice notes that the debate over the AGI clause in the Microsoft‑OpenAI contract is unlikely to affect enterprise IT. He explains that AGI cannot be definitively proven or disproven, so triggering the clause is impractical. Executives at major companies are unconce...
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The Top Red Teamer in the US is an AI Bot
Technical Counselor Erik Avakian highlights the emergence of AI-powered red teaming after CSO reports that the chatbot "Xbow" now ranks as the top ethical hacker on HackerOne. He warns that while such tools can improve vulnerability discovery, they also accelerate offensive capabilities, urging o...
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What Are Gemini, Claude, and Meta AI Doing with Enterprise Data?
Technical Counselor Justin St-Maurice emphasizes the importance of educating staff on what not to input into AI tools such as ChatGPT, Gemini, and Meta’s AI. He cautions that prompts should be treated as public, not private, to avoid exposing proprietary or sensitive information. St‑Maurice encou...
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o3-pro May Be OpenAI’s Most Advanced Commercial Offering, but GPT-4o Bests It
Brian Jackson, Principal Research Director, draws on findings from a SplxAI comparison test to assess OpenAI’s o3‑pro versus GPT‑4o. He points out that while o3‑pro is marketed as a top-tier reasoning model, in practice, it proved less reliable and more expensive, using over seven times more outp...
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How to Manage an IT Budget Amid Uncertain Tariff Policy
David Kish, Research Director, provides strategies for managing IT budgets amidst fluctuating tariff policies and trade tensions. He recommends building flexibility into financial plans, such as using rolling forecasts, prioritizing contract clauses for tariff adjustments, and maintaining buffer ...
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The 10 Biggest Issues IT Faces Today
Brian Jackson, Principal Research Director, shares insights from Info-Tech Research Group’s CIO Priorities 2025 report and outlines key focus areas, including democratizing access to data and AI, future-proofing workforce skills, strengthening identity assurance, and proactively managing emerging...
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Navigating The Generative AI Technology Stack: A Framework For Application Selection
Research Fellow Bill Wong outlines a practical framework for selecting generative AI applications by evaluating key stack components, including data inputs, model types, tools, and deployment needs. Wong emphasizes that clarity around business use cases, integration requirements, and infrastructu...
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