Info-Tech in the News

thumbnail for That Innocent PDF Is Now a Trojan Horse for Gmail Attacks
Oct 01, 2025

That Innocent PDF Is Now a Trojan Horse for Gmail Attacks

Technical Counselor Erik Avakian says PDFs are so trusted that users often assume they’re safe. He warns that attackers are weaponizing them with embedded JavaScript and overlays to bypass filters and trigger malicious payloads.

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thumbnail for Founder of Viral Call-Recording App Neon Says Service Will Come Back, With a Bonus
Oct 01, 2025

Founder of Viral Call-Recording App Neon Says Service Will Come Back, With a Bonus

Advisory Fellow Valence Howden warns that anonymized call data may still be traceable by AI inference. He cautions providers to strengthen privacy protections and legal compliance before relaunching such services.

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thumbnail for ServiceNow’s AI Experience Is an Agentic AI UI for the Now Platform
Sep 30, 2025

ServiceNow’s AI Experience Is an Agentic AI UI for the Now Platform

Research Director Thomas Randall says ServiceNow’s AIx marks a shift toward agentic AI UIs that embed reasoning into workflows. He advises CIOs to assess how such interfaces can streamline service delivery and reduce manual load.

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thumbnail for Don’t Drink or Drive, Say Cyberattackers
Sep 30, 2025

Don’t Drink or Drive, Say Cyberattackers

Technical Counselor Erik Avakian warns cyberattackers now aim for full business paralysis, not just data theft. He advises firms to adopt layered defenses, “assume breach” practices, and zero-trust models to stay resilient.

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thumbnail for Musk, xAI Make Federal Government Comeback
Sep 26, 2025

Musk, xAI Make Federal Government Comeback

Managing Partner Justin Eggstaff says AI vendors are competing to set early standards in federal adoption. He advises firms to focus on compliance, integration, and training to gain a lasting advantage.

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thumbnail for Neon, the Popular Free App That Pays for Call Recordings, Has Been Disabled
Sep 26, 2025

Neon, the Popular Free App That Pays for Call Recordings, Has Been Disabled

Advisory Fellow Valence Howden says Neon’s shutdown highlights growing concerns over monetized data collection. He advises organizations to review app permissions, prioritize transparency, and ensure data use aligns with ethical and regulatory expectations.

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thumbnail for How Rising H-1B Visa Costs Threaten It Talent Strategies
Sep 26, 2025

How Rising H-1B Visa Costs Threaten It Talent Strategies

Shashi Bellamkonda, Principal Research Director, warns that the new H-1B visa fee will likely favor large tech players able to absorb the cost, while burdening small and mid-sized firms. He also predicts a rise in nearshoring and offshoring as companies seek sources of talent in lower-cost regions.

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thumbnail for Google Exec Sets Android OS for PCs Plans in Motion
Sep 25, 2025

Google Exec Sets Android OS for PCs Plans in Motion

Brian Jackson, Principal Research Director, says Google’s Android-on-PC move signals a bid to challenge traditional desktop platforms. He advises IT leaders to watch for ecosystem shifts that could impact device strategy, app compatibility, and enterprise support models.

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thumbnail for Walmart Boosts Search Accuracy Across Languages with Better Translations
Sep 23, 2025

Walmart Boosts Search Accuracy Across Languages with Better Translations

Julie Geller, Principal Research Director, says Walmart’s multilingual search improvements reflect growing demand for inclusive digital experiences, and advises CX teams to invest in language precision and cultural nuance to boost accessibility and customer satisfaction.

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