Info-Tech in the News

Practice Lead John Annand says the CME cooling failure shows how fragile modern infrastructure can be when governance lags behind rapid expansion. He urges CIOs to audit power and cooling dependencies, model worst-case failures, and treat facilities as part of core IT risk planning.

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Research Director Andrew Sharp explains that the recent AI outage revealed how concentrated and brittle the supporting infrastructure has become. He urges CIOs to stress test their AI pipelines, diversify dependencies, and plan for graceful degradation when upstream providers fail.

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Heather Leier-Murray, Research Director, says IT teams often fall short not from lack of skill but from unclear expectations and shifting priorities. She urges CIOs to define success metrics, stabilize backlogs, and give teams the psychological safety needed to deliver reliably.

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Jack Hakimian, Senior VP, says AI transformation needs realistic expectations: many enterprise AI pilots still fail due to reasoning flaws and integration complexity. Geoff Nielson, Senior VP of Brand & Reach, adds that successful adoption requires proper technical planning and governance, not sp...

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Advisory Fellow Valence Howden says short-form video poses a rising risk because clips are easily misused, misinterpreted, or stripped of context. He urges IT leaders to set clear governance for creation, storage, and sharing so videos support communication rather than create liability.

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Barry Cousins, Distinguished Analyst and Research Fellow, says generative AI is creating “cognitive debt,” as teams flood themselves with outputs they lack the expertise to assess. He cautions leaders to match AI work to subject-matter experts and keep questions within each team’s Zone of Proxima...

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Yaz Palanichamy, Senior Advisory Analyst, says NVIDIA’s continued dominance shows that vendor lock-in is tightening as AI stacks consolidate around a few chipmakers. He urges CIOs to map long-term dependencies and assess whether their workloads justify premium GPU spend.

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Fred Chagnon, Principal Research Director, says SonicWall’s ransomware incident shows how M&A can weaken security when inherited systems and controls are not fully integrated. He urges CSOs to conduct deep pre- and post-acquisition reviews to close gaps before attackers find them.

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Brian Jackson, Principal Research Director, says the RSL protocol could reshape how enterprises move data by cutting transfer time and waste. He cautions CIOs to assess compatibility and security impacts early so they can prepare infrastructure for faster, leaner data operations.

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