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How to Break Up With Bad Technology
Julianna Bodzan, Principal Advisory Director, says breaking up with bad tech starts with recognizing sunk cost bias. Bodzan advises leaders to assess business value objectively, involve end users early, and embrace change when outdated tools block efficiency or growth.
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ServiceNow Zurich Release Introduces Agentic AI to the Platform
Advisory Fellow Scott Bickley says ServiceNow’s Zurich release brings agentic AI into mainstream workflows. He advises IT leaders to evaluate automation guardrails, governance maturity, and how well AI agents align with business process objectives before scaling adoption.
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How CIOs Can Steer Legacy Tech Overhauls
Fritz Jean-Louis, Principal Cybersecurity Advisor, says modernizing legacy systems requires a strong cybersecurity foundation. He advises CIOs to assess technical debt, build in risk mitigation from the start, and treat security as a core enabler, not an afterthought, of transformation.
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Info-Tech to Hire 150 Workers in London as Global Expansion Speeds Up
CHRO Shawn Gibson and SVP Byron Rudenno say Info-Tech’s plan to hire 150 in London reflects continued global expansion. They cite strong international demand for practical, outcome-focused research as the firm scales advisory services across key markets.
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How Much Funding Should the State and Local Cybersecurity Grant Program Get?
Technical Counselor Erik Avakian says consistent funding is critical for long-term cyber resilience in state and local governments. He urges leaders to prioritize sustained investment, workforce development, and scalable solutions over short-term, reactive spending.
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Google’s €2.95 Billion EC Antitrust Fine Is Just the Beginning
Technical Counselor Erik Avakian says Google’s antitrust fine signals broader regulatory pressure on tech giants. He advises organizations to monitor evolving compliance landscapes and assess how big vendor practices may affect data governance and competitive access.
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How AI Can Mitigate Legacy Tech Troubles
Fritz Jean-Louis, Principal Cybersecurity Advisor, says AI modernization efforts must account for legacy system risks. He advises orgs to align upgrades with cybersecurity goals, ensure data integrity, and avoid layering AI onto outdated or poorly secured infrastructure.
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Atlassian Staking a Claim in the AI Browser Space With Acquisition of a Developer of Ai-Powered Browsers
Brian Jackson, Principal Research Director, says Atlassian’s move into AI browsers signals a shift in how work gets done. He advises IT leaders to evaluate how AI-driven browsing could affect productivity, tool integration, and control over enterprise workflows.
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How to Prepare for an AI Bubble Burst
Brian Jackson, Principal Research Director, says an AI bubble burst wouldn’t kill the tech, but would expose weak use cases. He advises IT leaders to focus on measurable ROI, avoid hype-driven spending, and build adaptable strategies that can weather shifting investment climates.
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