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Special Alert: Interpreting Google's MOT MoveA great number of electrons have been accelerated in describing Google's move to purchase Motorola Mobility Holdings for about $12.5B. During a dinner I shared with MS... |
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The Globe and Mail - When the Internet runs out of addresses(03-Aug-11) Earlier this year, there were a smattering of media reports about the Internet running out of addresses. People who don’t spend their days immersed in the Web... |
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Senior Management Expectation SurveyUse the following survey to evaluate senior management's expectations of IT. |
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Handling Senior Management ExpectationsOften, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders waste... |
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Govern Shared ServicesIT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business. |
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Governing Shared ServicesOrganizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over... |
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Storyboard: Govern Shared ServicesOrganizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over... |
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Shared Services Governance Strategy Roadmap ToolUse this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched. |
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IT Customer Service Orientation Assessment ToolA customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core... |
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Future in Review Conference 2011: Part 2This year the conference really seems to have moved out on its own: not only did many of the participants again say that it was the best ever (an always-higher bar for... |
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