All Research

Email Archiving and Retention Policy

There is more to e-mail retention than just simply identifying which messages qualify as business documents and which don't

IP Takes the Big Screen

When you look at the current landscape of devices and appliances, there is one remaining mountaintop, one last hurdle, a towering K2, which, like the mountain itself, has...

Individuals Matter

There is an illusion afoot in the technology world that technology matters more than those who work with it; that the mousetrap is more important than those who create,...

Data Center Co-location Site Visit and Evaluation Checklist

Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add...

Data Center Co-location SLA & Service Definition Template

A co-location Service Level Agreement (SLA) provides a definition of performance for the negotiated service. SLAs ensure accountability on the part of the service provider...

Special Letter: Moving the Enterprise to the Cloud: Complexity vs. Value

Publisher's Note: A couple of years ago, my Conference panels on the cloud began looking more deeply into Cloud construction, Cloud security, Cloud infrastructure...

Reducing Cost to Serve: app maintenance

This research note applies the Cost-to-Serve cost-management approach to identify opportunities for controlling expenses in the application maintenance services area. Free...

CRM Solutions for Small Market

The Customer Relationship Management (CRM) software market is growing once again, especially those solutions focused on increasing demand in small enterprises.

CRM Solutions for Mid Market Enterprise

The Customer Relationship Management (CRM) software market is growing, particularly fueled by demand in the mid-market. New trends, such as Software as a Service (SaaS) and...

ITIL Report

Use this free downloadable report on ITIL before spending money wastefully. It will assist with conducting an ITIL needs assessment for your organization and covers:

Email Archiving and Retention Policy There is more to e-mail retention than just simply identifying which messages qualify as business documents and which don't
IP Takes the Big Screen When you look at the current landscape of devices and appliances, there is one remaining mountaintop, one last hurdle, a towering K2, which, like the mountain itself, has...
Individuals Matter There is an illusion afoot in the technology world that technology matters more than those who work with it; that the mousetrap is more important than those who create,...
Data Center Co-location Site Visit and Evaluation Checklist Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add...
Data Center Co-location SLA & Service Definition Template A co-location Service Level Agreement (SLA) provides a definition of performance for the negotiated service. SLAs ensure accountability on the part of the service provider...
Special Letter: Moving the Enterprise to the Cloud: Complexity vs. Value Publisher's Note: A couple of years ago, my Conference panels on the cloud began looking more deeply into Cloud construction, Cloud security, Cloud infrastructure...
Reducing Cost to Serve: app maintenance This research note applies the Cost-to-Serve cost-management approach to identify opportunities for controlling expenses in the application maintenance services area. Free...
CRM Solutions for Small Market The Customer Relationship Management (CRM) software market is growing once again, especially those solutions focused on increasing demand in small enterprises.
CRM Solutions for Mid Market Enterprise The Customer Relationship Management (CRM) software market is growing, particularly fueled by demand in the mid-market. New trends, such as Software as a Service (SaaS) and...
ITIL Report Use this free downloadable report on ITIL before spending money wastefully. It will assist with conducting an ITIL needs assessment for your organization and covers:

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