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COVID-19 Daily Summary – March 20, 2020: Focus on Child CareWe continue to develop research critical to your COVID-19 pandemic response, and our blueprint, The Essential COVID-19 Child Care Policy for Every Organization, Yesterday,... |
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IT Social Distancing ChecklistDistribute this checklist to all staff members and have them self-evaluate on the COVID-19 considerations. |
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COVID-19 Daily Summary – March 19, 2020: Prepare for Remote WorkOur analysts have been busy producing a full range of research focused specifically on COVID-19, and today we’ll zero in on some of the prescriptive resources you’ll want... |
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Develop a COVID-19 Pandemic Response PlanCOVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan. |
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COVID-19 Daily Summary – March 18, 2020: Build Your Pandemic Response PlanOur analysts are standing by around the clock to answer your questions and help you build and implement your pandemic response plan. Call us now to schedule your... |
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Pandemic Response Risk AssessmentUse this tool to guide your assessment of risks and issues related to the pandemic response. |
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Crisis Management: Guidance for Handling Your Service DeskIn times of crisis such as the current COVID-19 pandemic, organizations should be committed to two key goals: Continuing to deliver high-quality services to their customers... |
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COVID-19: Take These Four Steps Now to Weather the StormThe reality of our new world is finally sinking in, with COVID-19 sprawling across the globe. The actions you take now will determine how well organizations will weather... |
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COVID-19: Connect Employees With the Answers They Need and Prevent Calls to the Service Desk With a Self-Service PortalThe rapid changes associated with a pandemic such as COVID-19 can lead to a massive increase in service desk calls. Employees need answers quickly while support staff are... |
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Develop a COVID-19 Pandemic Response Plan StoryboardCOVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan. |
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