Infrastructure & Operations

Vendor Briefing: Uniphore

On August 6, 2020, Info-Tech briefed with Uniphore, a rapidly growing AI-enabled conversational service automation platform. This note outlines Uniphores’ two SaaS...

Zoho Workplace Now Supports 15 Million Users

Zoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and is experiencing a surge in usage for its business...

Data Protection Proposal Template

Use this template to document the project rationale, business priorities, and desired state methodology.

Data Protection Recovery Workflow

Use this template to document the current and future data protection recovery process.

Data Protection Value Proposition Canvas Template

Use this template to document problems and opportunities with your current backup process.

Establish an Effective Data Protection Plan – Phase 4: Establish Proper Governance for Your Data Protection Plan

This phase of the blueprint, Establish an Effective Data Protection Plan, will help you determine the ongoing governance required to maintain your data protection plan.

Establish an Effective Data Protection Plan – Phase 3: Propose the Future State of Your Data Protection Plan

This phase of the blueprint Establish an Effective Data Protection Plan will help you determine the desired state of your data protection practices by determining...

Establish an Effective Data Protection Plan – Phase 2: Conduct a Business Impact Analysis to Understand Requirements for Restoring Data

This phase of the blueprint Establish an Effective Data Protection Plan will help you identify the business requirements for data protection.

Establish an Effective Data Protection Plan – Phase 1: Define the Current State of Your Data Protection Plan

Establishing an effective data protection plan will help you define the current state of your data protection practices by documenting the backup process and identifying...

Establish an Effective Data Protection Plan – Phases 1-4

Stop applying a blanket backup policy to all your data. Understand what data is important and what the business requirements are for restoring data.
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