Job Description:
The Knowledge Manager's role is to collect, synthesize, organize, and manage corporate information and in support of business units across the enterprise.
Use the knowledge manager role description for a detailed explication of the responsibilities and expectations in the job roles.
Standardize the Service Desk
Build a solid foundation for future IT service improvements.Chief Privacy Officer
The role of the Chief Privacy Officer is to provide vision and leadership for developing and supporting initiatives critical to the organization's information privacy practices.Systems Engineer
The Systems Engineer's role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.VP of IT
Reporting directly to the CEO/President, the VP of IT's role is to plan, coordinate, direct, and design all operational activities of the IT department, as well as provide direction and support for IT solutions that enhance mission-critical business operations. This individual will collaborate directly with the executive management team and decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. In addition, the VP of IT's primary goals are to develop and manage application portfolios for each department and to attain all IT service level agreements for the user community within the organization. This role also helps to provide vision and leadership for developing and implementing information technology initiatives across all areas of the organization.Software Licensing Manager
The role of the Software Licensing Manager is to support, manage, and administer contracts for software and application services and products across the organization. This includes overseeing technology spending, managing a repository of applications, and issuing Requests for Proposal, Requests for Quote, and Invitations to Bid. The Software Licensing Manager will also define and facilitate communication between the enterprise and its providers in order to deliver software and applications according to plan and within budget, and to ensure licensing compliance.Content Manager
The Content Manager's role is to coordinate the planning, maintenance, and accessibility of company owned and generated content and content-related services. This includes ensuring that the layout, positioning, navigation, and look and feel of content are consistent across and throughout the organization. The Content Manager is also responsible for creating some original content. Understanding of Web development languages and publishing tools is required.