Infrastructure & Operations - Tools

Shift-Left Prerequisites Assessment

Use this lightweight tool to assess your current service desk maturity to decide whether to proceed with the shift-left project.

Shift-Left Action Plan

Use this tool to track and prioritize opportunities and tasks to be completed as part of the shift-left initiative.

Self-Service Portal Checklist

Use this checklist as a self-evaluation of features and criteria to optimize the self-service portal to enable a shift left strategy.

HAM Maturity Assessment Tool

This tool will evaluate your existing hardware asset management program.

SAM Maturity Assessment

This tool will help you assess the current state of your software asset management processes.

SAM Budget Workbook

This tool will help you help organize, prioritize, and justify your software budget items for the upcoming year.

Overlaps and Gaps in Current Collaboration Toolset Template

Record each overlap and gap within your organization in this template, including whether these overlaps and gaps are justified or not.

Identifying and Categorizing Shadow Collaboration Tools Survey

This survey anonymously collects quantitative and qualitative data on what shadow collaboration tools are in current use and why.

Collaboration Platform Evaluation Tool

This tool narrows down a shortlist of vendors and their offerings to help find your organization's best-fit collaboration tool.

Release Management Maturity Assessment

This tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success.
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