Infrastructure & Operations - Tools
Topics
IT Operations Center Continual Improvement TrackerUse this tool to track metrics for continual improvement. |
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IT Operations Center Gap and Initiative TrackerUse this tool to record gaps and KPIs along with potential initiatives for improvement. |
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IT Operations Center Initiative Prioritization ToolUse this tool to prioritize initiatives, taking into account resourcing capacity. |
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Service Desk Continual Improvement RoadmapUse this tool to identify opportunities for improvement, both quick wins and longer-term major projects. |
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DRP WorkbookRecord DRP information including document storage and contact/role information. |
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DRP Business Impact Analysis ToolDetermine appropriate recovery time objectives based on the impact of downtime. |
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DRP Roadmap ToolBuild a high-level roadmap to close gaps between current and desired DR capabilities. |
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DRP Incident Response Management ToolTrack your step-by-step incident response plan in real time. |
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DRP Maturity ScorecardAssess the maturity of your IT disaster recovery plan and identify gaps. |
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DRP Vendor Evaluation ToolCollect and track vendor responses to questions about their DRP capabilities. |
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