Infrastructure & Operations - Tools
Topics
Data Center Strategy WorkbookA practical, structured, Excel-based assessment tool to evaluate readiness, prioritize workload decisions, and track execution metrics. |
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Service Desk Maturity AssessmentThe tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology. |
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Service Desk Metrics WorkbookSimplify your service desk metric analysis. Use this tool to define goal and action-oriented metrics and dashboards for your service desk. |
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Operations ChecklistAn Excel-based self-evaluation tool to ensure all service support initiatives are transitioned. |
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Persona Analysis WorkbookAn Excel-based template to help you identify and analyze your device personas. |
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Roadmap Tool for an Enterprise Device Management StrategyAn Excel-based development tool to help you implement your enterprise device management strategy. |
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IT Operations Automation WorkbookUse this detailed workbook to establish your automation goals, assess the maturity of your IT infrastructure and operations processes, and determine where automation would... |
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Future State, Constraints, and Mitigation WorkbookAn easy-to-use workbook that defines the constraints associated with your strategy and future vision. |
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Service and Operations Strategy AssessmentAn easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices. |
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Service and Operations Task Planning and Role Assignment ToolAn Excel-based template to document and prioritize activities. |
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