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Shift-Left Prerequisites Assessment

Author(s): Natalie Sansone

Use this lightweight tool to assess your current service desk maturity to decide whether to proceed with the shift-left project.


Tags

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Thought model representing Optimize the Service Desk With a Shift-Left Strategy

Optimize the Service Desk With a Shift-Left Strategy

The best type of service desk ticket is the one that doesn’t exist.

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Thought model representing Optimize the Service Desk With a Shift-Left Strategy – Phases 1-3

Optimize the Service Desk With a Shift-Left Strategy – Phases 1-3

Thought model representing Shift-Left Strategy

Shift-Left Strategy

Thought model representing Optimize the Service Desk With a Shift-Left Strategy – Phase 1: Prepare to Shift Left

Optimize the Service Desk With a Shift-Left Strategy – Phase 1: Prepare to Shift Left

Thought model representing Optimize the Service Desk With a Shift-Left Strategy

Optimize the Service Desk With a Shift-Left Strategy

Thought model representing Optimize the Service Desk With a Shift-Left Strategy – Executive Brief

Optimize the Service Desk With a Shift-Left Strategy – Executive Brief

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