Infrastructure & Operations - Templates & Policies
Topics
Use Cases and Data WorksheetUse this template to determine data requirements to meet use cases. |
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Configuration Control Board CharterUse this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB. |
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Transactional Service Desk Survey TemplateUse this template to design or write your transactional (ticket) satisfaction survey. |
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End-User Satisfaction Survey Review WorkflowsThis template will help you map out the step-by-step process to review collected feedback from your end-user satisfaction surveys, analyze the data, and act on it. |
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Enterprise Printing Project CharterDocument the parameters of the print reduction project, your goals, desired business benefits, and metrics. |
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End-User Print Requirements SurveyGather feedback on end-user needs and requirements. |
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Managed Print Services RFP TemplateUse this request for proposal (RFP) template to invite prospective vendors to submit a proposal to supply multifunction printers or provide fully managed printing services. |
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Printer Policy TemplateUse this printer policy is to facilitate the appropriate and responsible business use of its printer assets as well as control printer cost of ownership by preventing waste... |
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Service Desk Outsourcing RFP TemplateThis template will allow you to create a detailed RFP for your outsourcing agreement. |
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Service Desk Outsourcing Requirements Database LibraryThis template will help you select the processes that you would like to outsource. |
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