Infrastructure & Operations - Templates & Policies
Topics
Change Management Communications PlanThis template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout. |
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Change Management Post-Implementation ChecklistThis checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice. |
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Request for Change Form TemplateThe creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your... |
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Optimize IT Change Management Improvement Initiative: Project Summary TemplateStakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for... |
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Change Management Pre-Implementation ChecklistThis checklist is designed to help you make quick progress on building a pre-implementation checklist for your own change management practice. |
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Change Management Process LibraryThis template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process. |
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Contact Center PlaybookJustify each decision for choosing a right-sized contact center solution with the Contact Center Playbook. |
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Contact Center SOW Template and GuideThis template outlines and describes the sections of a statement of work, specifically for a contact center solution. It aims to identify areas that organizations ought to... |
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Microsoft Teams Acceptable Use PolicyThis template provides the structure of a user-facing acceptable use policy for Microsoft's Teams product. In conjunction with tenant-level controls, acceptable use... |
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Microsoft SharePoint Online Acceptable Use PolicyThis template provides the structure of a user-facing acceptable use policy for Microsoft's SharePoint Online product. In conjunction with tenant-level controls, acceptable... |
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