Infrastructure & Operations - Blueprints
Topics
Execute an Emergency Remote Work PlanThis blueprint offers guidance, tools, and templates to ensure that if an emergency hits your organization, forcing your employees to work remotely, you can effectively... |
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Reinforce End-User Security Awareness During Your COVID-19 ResponseWith the COVID-19 pandemic forcing many businesses to start operating remotely, security is often the first to suffer. Start a training program for employees on how to... |
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Develop a COVID-19 Pandemic Response PlanCOVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan. |
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2020 Infrastructure Priorities ReportInfrastructure leaders are busy. They almost always have more to do than they have time to do, making prioritization a core competency. Info-Tech’s 2020 Infrastructure... |
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Reduce Manual Repetitive Work With IT AutomationThis blueprint will help you score quick wins and build a process to manage IT automation. |
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Optimize the IT Operations CenterNow, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, generates actionable... |
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Improve Service Desk Ticket IntakeAdopt a continual service improvement mindset and make gradual changes to ticket intake. Focusing on a small number of improvements each quarter will allow you to... |
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Prepare for Cognitive Service ManagementNatural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the... |
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10 Secrets for Successful Disaster Recovery in the CloudDisaster recovery (DR) is a great use case for kick starting your cloud adoption efforts. Cloud DR can also help you to optimize the on-demand pricing model by storing data... |
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Establish a Communication and Collaboration System StrategyFocus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment. |
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