Infrastructure & Operations - Blueprints
Topics
2020 Infrastructure Priorities ReportInfrastructure leaders are busy. They almost always have more to do than they have time to do, making prioritization a core competency. Info-Tech’s 2020 Infrastructure... |
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Reduce Manual Repetitive Work With IT AutomationThis blueprint will help you score quick wins and build a process to manage IT automation. |
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Optimize the IT Operations CenterNow, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, generates actionable... |
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Improve Service Desk Ticket IntakeAdopt a continual service improvement mindset and make gradual changes to ticket intake. Focusing on a small number of improvements each quarter will allow you to... |
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Prepare for Cognitive Service ManagementNatural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the... |
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10 Secrets for Successful Disaster Recovery in the CloudDisaster recovery (DR) is a great use case for kick starting your cloud adoption efforts. Cloud DR can also help you to optimize the on-demand pricing model by storing data... |
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Establish a Communication and Collaboration System StrategyFocus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment. |
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Develop Infrastructure & Operations Policies and ProceduresIT policies are written, approved, signed – and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure &... |
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Select the Optimal Disaster Recovery Deployment ModelDeveloping disaster recovery is a crucial function of the IT department, and infrastructure managers are tasked with executing the plan. While the majority of organizations... |
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Document and Maintain Your Disaster Recovery PlanThe traditional DRP “red binder” is dead. It takes too long to create, it’s too hard to maintain, and it’s not usable in a crisis. |
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