Stabilize Release and Deployment Management – Phase 3: Build, Test, Deploy

This phase of the blueprint will help you take a holistic and comprehensive approach to effectively designing and building releases and getting everything right the first...

Stabilize Release and Deployment Management – Phase 4: Measure, Manage, Improve

This phase of the blueprint will help you determine desired goals for release management to ensure both IT and the business see the benefits of implementation.

Responsibly Resume IT Operations in the Office – Phase 5: Prioritize Your Tasks and Build the Roadmap

Once you've identified IT's supporting tasks, it's time to prioritize. This phase walks through the activity of prioritizing based on cost/effort, alignment to business,...

Reduce Manual Repetitive Work With IT Automation – Phases 1-4

This storyboard will help you score quick wins and build a process to manage IT automation.

Reduce Manual Repetitive Work With IT Automation – Phase 1: Identify Automation Candidates

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you select the top candidates for automation.

Reduce Manual Repetitive Work With IT Automation – Phase 2: Map & Optimize Process Flows

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help map and optimize the process flows for each task.

Reduce Manual Repetitive Work With IT Automation – Phase 3: Build a Process for Managing Automation

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you define a lightweight automation SDLC and build a process to manage your IT...

Reduce Manual Repetitive Work With IT Automation – Phase 4: Build Automation Roadmap

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you build an IT automation roadmap.

Optimize the IT Operations Center – Phases 1-4

This storyboard will help you optimize your IT Operations Center for increased reliability and reduced manual repetitive work.

Optimize the IT Operations Center – Lightning Phase: Pluck Low-Hanging Fruit for Quick Wins

This phase of the blueprint, Optimize the IT Operations Center, will help you get quick wins to demonstrate early value for investments in IT Operations.
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