Implement Infrastructure Shared Services – Phase 2: Choose the Right Path

This phase will walk you through a procedure to select the best model that suits your organization's requirement for shared services.

Implement Infrastructure Shared Services – Phase 3: Plan the Transition

This phase will help you establish a clear shared services roadmap for each task, define a timeline and ownership, and build a plan to communicate the changes to key...

Implement Software Asset Management – Phases 1-4

This storyboard will help you build processes for each stage of the software asset lifecycle from procurement through to contract retirement.

Implement Software Asset Management – Phase 1: Assess & Plan

This phase of the blueprint, Implement Software Asset Management, will help you assess the current state and plan the scope of the SAM program, team, and budget.

Implement Software Asset Management – Phase 2: Procure, Receive & Deploy

This phase of the blueprint, Implement Software Asset Management, will help you define processes for software requests, procurement, receiving, and deployment.

Implement Software Asset Management – Phase 3: Manage, Redeploy & Retire

This phase of the blueprint, Implement Software Asset Management, will help you define processes for software inventory, maintenance, harvest and redeployment, and retirement.

Implement Software Asset Management – Phase 4: Build Supporting Processes & Tools

This phase of the blueprint, Implement Software Asset Management, will help you build processes for audits and plan the implementation.

Stabilize Release and Deployment Management – Phases 1-4

Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your release...

Stabilize Release and Deployment Management – Phase 1: Analyze Current State

Release management improvement begins with assessment of the current state. A solid understanding of how core operational processes are actually functioning within the...

Stabilize Release and Deployment Management – Phase 2: Release and Deployment Planning

In simple terms, release planning puts all the pertinent pieces in one place and defines the what, why, when, and how a release will happen.
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