Take Control of Infrastructure and Operations Metrics – Phase 1: Gap Analysis

Author(s): Mahmoud Ramin

Metrics help you be more efficient in your IT performance and find out when you should take action. This phase will take you through the following activities:

  • Identify challenges that you want to avoid by implementing the metrics program.
  • Discover the main IT goals.
  • Determine your core metrics.

Use this phase as part of the full blueprint, Take Control of Infrastructure and Operations Metrics.

Tags

it operations, infrastructure, it metrics, business challenges, metrics pitfall, critical success factor, it reporting, metrics analysis, actionable metrics

View the Complete Blueprint:

Thought model representing Take Control of Infrastructure and Operations Metrics

Take Control of Infrastructure and Operations Metrics

Make faster decisions and improve service delivery by using the right metrics for the job.

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