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A step-by-step methodology for transferring project support to the service team efficiently and effectively.
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Info-Tech LIVE 2025: Keynote Presentation.
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Review this keynote presentation from Info-Tech LIVE 2025.
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Explore why HR is a critical partner for IT as organizations face rapid change in skills, collaboration, leadership, and organizational design driven by Exponential IT....
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Virtually every organization today recognizes that AI is critical to their future success. Yet many still struggle to define a clear AI strategy and navigate the rapidly...
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In this concise publication, we introduce you to Info-Tech's Infrastructure and Operations Playbook, a structured, calendar-aligned, actionable framework that I&O leaders...
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Use this boardroom-ready presentation template to demonstrate your approach to automation, both for your own reference and for clear communication to stakeholders.
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A step-by-step framework for developing the strategic approach and mindset that will fuel your modernization initiatives.
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A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to organizational...
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This research will help you assess your readiness to deploy AIOps, shortlist use cases for implementation, and build an AIOps proof of concept.
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