Value & Performance
Topics
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 3: Implement the Quality ProgramEvaluate the readiness of your department for change and launch the program at the right time and in the right way to transform IT quality. |
|
Quality Management Communication Plan TemplateUse this template to plan your communications throughout your program implementation. |
|
Quality Management Readiness Assessment TemplateUse this tool to determine if your IT department is ready for the change associated with the quality management program. |
|
Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality ProgramFacilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives. |
|
Quality Management User Satisfaction SurveyModify this survey template to understand satisfaction related to IT quality. |
|
Quality Management Practice Area Assessment and Planning ToolAssess the current quality management maturity of each IT practice area. |
|
Quality Management Capability Improvement PlanUse this tool to track your quality management improvement initiatives. |
|
Stakeholder Communication Planning TemplateThe Stakeholder Communication Planning Template is used to document your list of initiative stakeholders to track stakeholders and plan communication with them throughout... |
|
Benefits Realization Assessment SurveyUse this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech’s... |
|
IT Competency LibraryUse this tool to learn about IT competencies and develop your organization's own functional IT competency framework. |
|
