Value & Performance
Topics
IT Strategy Case Study of a Midwestern Community CollegeThe IT department of a multi-location community college located in the US mid-west had become siloed, operating independently from the needs of the organization it served.... |
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IT Strategy Case Study of a Non-Profit Healthcare ProviderA community-based, non-profit healthcare organization has seen a rapid increase in the complexity, scope, and volume of IT services delivered over the past two years. A... |
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IT Strategy Case Study of a Mid-Sized Health Care OrganizationPerformance and ability to support future growth were being challenged by an increasingly complex healthcare market and ever-tightening budgets. IT needed to chart a new... |
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IT Strategy Case Study of a Large Manufacturing CompanyIncreasing business complexity has been driven by both organic growth and acquisitions. IT had to align its people, projects, and resources with the Company's innovative... |
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Advanced Business Change Description TemplateTo effectively communicate with staff, it is important to put the business rationale behind changes and their expectations into writing. This will be very useful when... |
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IT Time Tracking ToolUse this tool to map employees to the roles they perform. Estimate the number of employees needed to meet present or future workloads and identify where the organization is... |
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IT Skills Inventory and Needs Assessment ToolReducing headcount is a mentally and emotionally challenging task under any circumstance. Use this tool to take a systematic, skills-focused approach to making staff... |
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Quality IT Communication with Stakeholders is Key to SuccessIt is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and establish trust. Consistent... |
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Storyboard: Use Applications Metrics That MatterApplications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction. |
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IT Cost-Cutting Tactics for Coping with a Down EconomyThis is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost... |
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