Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 4: Operate the Quality Program

Author(s): Dana Tessler , Daniel Black

With your Center of Excellence in place, it is time to facilitate the roll-out of the quality program in your practice areas. This phase will help you:

Assess your practice areas and form quality plans in line with the quality program's direction.
Monitor quality and implement corrective measures where necessary.
Report on your quality outcomes and plan for the future.

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Thought model representing Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program

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