Strategy & Governance

Mural: Design Collaboration Across Geographical Boundaries

Enterprise architects want to collaborate with businesses in real-time to design and create models, but due to geographical constraints, this is not often possible. Many...

Cherwell Sends Clear Message on UI and AI at Annual User Conference

Cherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated...

IT Implications Checklist

This checklist helps you consider all implications on the IT organization from a holistic perspective.

IT Vision, Mission, and Guiding Principles Guide

This guide contains additional information for creating a vision, mission, and guiding principles.

Finastra Launches Securities Financing Transaction Regulation Support

Finastra launches securities financing transaction regulation (SFTR) support ahead of the European Union’s April 11, 2020 deadline.

Atlassian Extends Jira Service Desk to Non-IT Business Units: HR, Legal, and Facilities

Atlassian announced that its service desk software, Jira Service Desk, now includes templates and workflows to support non-IT business units including HR, Legal, and...

Cisco Announces Intent to Acquire CloudCherry

Cisco has announced its intent to acquire CloudCherry, boosting its contact center portfolio.

Amazon's Quantum Ledger Database Threatens Blockchain Vendors

Amazon has unveiled its Quantum Ledger Database service. This service threatens vendors who build bespoke blockchain solutions without peer-to-peer functionality.

$6.75 Million Raised for Instahiring: an AI Recruitment Platform From Talview

Talview, an artificial intelligence (AI) HR tech startup, has announced that it has raised $6.75 million to build Instahiring, a new AI-enhanced recruitment platform...

Google Updates Improve Speech Recognition for Contact Center AI

Google has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%.
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