Strategy & Governance

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Create a Service Management Roadmap – Phase 4: Build the Roadmap This phase will help you design a communication slide that paints the picture of what your program will look like in the short and long terms.
Organizational Change Management Capability Assessment Tool This tool will help you assess the current organizational change management capabilities in your organization.
Service Management Roadmap Presentation Template This template contains several exercise templates to help you build a compelling service management roadmap and communication slide.
2020 CIO Priorities Report If we are to realize the business value through the adoption of emerging technologies, CIOs must address significant challenges. We believe addressing these challenges lies...
2020 CIO Priorities Report – Executive Brief Read our concise Executive Brief to understand the top five priorities for CIOs in 2020 and why these are so critical to success.
2020 CIO Priorities Report – The Five Priorities Use Info-Tech's 2020 CIO Priorities Report to ascertain, based on our research, what areas of focus for 2020 are critical for success in adopting emerging technologies.
2020 CIO Priorities Report – Priority 1: Refine and Adapt Processes Learn about how processes can make or break your adoption of emerging technologies.
2020 CIO Priorities Report – Priority 2: Re-Invent IT as Collaboration Engine Learn about how IT can transform its role within the organization to optimize business value.
2020 CIO Priorities Report – Priority 3: Acquire and Retain Talent for Roles in Emerging Technologies Learn about how IT can attract and keep employees with the skills and knowledge needed to adopt these technologies for the business.
2020 CIO Priorities Report – Priority 4: Define and Manage Cybersecurity and Cyber Resilience Requirements Related to Emerging Technologies Understand how the adoption of emerging technologies has created new levels of risk and how cybersecurity and resilience can keep pace.

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