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In the current health and economic climate, all organizations must examine current expenditures, whether they be CapEx or OpEx in nature. Beyond reducing discretionary...
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Join Info-Tech’s Industry Roundtables to discuss the challenges and issues COVID-19 presents for IT.
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It is unlikely that you’ll be able to use your business interruption insurance to recover revenue lost due to COVID-19; however, your cyber insurance may help you manage...
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This blueprint will help you develop a roadmap for your service management program.
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This project charter helps you document the initiative stakeholders, project team members, communication plan, and project status.
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Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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This blueprint will help you develop a roadmap for your service management program.
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This phase of the blueprint will help you establish a project charter to get buy in for maturing your service management practices.
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This phase will help you assess multiple aspects of your service management program to establish the current state.
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This phase will help you take the outputs from the current state assessment, synthesize themes, and identify roadmap activities.
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