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Adobe announced at Adobe Summit 2019 that it is deepening its partnership with Microsoft, leveraging LinkedIn as a data source within Adobe Experience Cloud to provide...
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Adobe and ServiceNow are partnering to improve customer service and experience management. This reflects ServiceNow’s strategy to expand beyond ITSM, but this space will be...
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Artificial intelligence continues to fuel the arms race among ERP vendors. Last week Oracle announced that it has extended the AI (machine learning, to be more precise)...
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Dassault has announced a partnership with ABB, making it the third major PLM vendor to collaborate with an industrial automation expert. The stated goal of the partnership...
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Adobe is a pillar within the marketing orchestration and customer experience management space. Recently announced improvements to its personalization engine using AI will...
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Salesforce, an established leader in a variety of customer experience domains, recently announced it will expand its Canadian footprint with a $2-billion investment over...
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Sprinklr has been a pillar of the social media management market for nearly a decade. The firm has now articulated a vision to move beyond its social roots, augmenting its...
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A growing number of SaaS vendors offer cafeteria-style modular capabilities, which makes ERP selection very challenging. On top of that, the term "ERP" itself is becoming...
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Salesforce’s revenues maintained a torrid growth rate of 26% in the most recent quarter, placing the company on an annualized run rate of ~$15 billion! PaaS growth led the...
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This blueprint reviews Info-Tech’s definition and the scope of the Internet of Things (IoT) and highlights three enterprise use cases for IoT across proactive customer...
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