Enterprise Applications
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Salesforce Enters the Agentic Era With Agentforce ’26At Agentforce World Tour 2025, Salesforce outlined its vision for the agentic AI era through Headless 360, ecosystem partnerships, and platform consolidation, while raising... |
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Enterprise Architecture Trends 2026 LIVE KeynoteInfo-Tech LIVE 2026: Keynote Presentation |
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Enterprise Architecture Trends 2026Explore five trends that are fundamentally reshaping enterprise architecture (EA). |
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Changing Landscape: Rethinking Vendor Decisions in the Agentic AI EraThis keynote from Info-Tech LIVE 2026 introduces a practical framework CIOs can use to assess vendors, manage dependency, and adapt how IT operates in response to the... |
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Zendesk Bets on AI That Solves, Not Just DeflectsAt Relate 2026, Zendesk pulled its agentic AI story together under a new “autonomous service workforce” label. Outcome-based pricing isn’t actually new in this market.... |
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Hootsuite Makes CEO Change Amid Multiple Controversies, Remains a Profitable Market LeaderFrom ICE contracts to mass layoffs, Hootsuite has faced considerable public controversy. The recent resignation of CEO Irina Novoselsky, replaced in interim by founder Ryan... |
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CMO Playbook – Program OverviewA practical framework to identify gaps, strengthen foundations, drive pipeline, and scale marketing impact across the business. |
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The CMO PlaybookToday’s CMOs are expected to drive revenue, lead transformation, orchestrate customer experience, and operationalize AI – often without the structure, data, or alignment to... |
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Acquia Source: The Command Center Vision Anchored in GovernanceAcquia Source brings CMS, DAM, web governance, Drupal hosting, and a new in-platform agentic AI layer into a single command center spanning SaaS and PaaS delivery, with the... |
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Contact Center as a Service Selection Guide – Phases 1-3This buyers guide provides a structured, phased approach to building a business case, defining requirements, evaluating vendors, and preparing for AI-driven omnichannel... |
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