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Info-Tech LIVE 2026: Keynote Presentation
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Explore five trends that are fundamentally reshaping enterprise architecture (EA).
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This keynote from Info-Tech LIVE 2026 introduces a practical framework CIOs can use to assess vendors, manage dependency, and adapt how IT operates in response to the...
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At Relate 2026, Zendesk pulled its agentic AI story together under a new “autonomous service workforce” label. Outcome-based pricing isn’t actually new in this market....
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From ICE contracts to mass layoffs, Hootsuite has faced considerable public controversy. The recent resignation of CEO Irina Novoselsky, replaced in interim by founder Ryan...
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Today’s CMOs are expected to drive revenue, lead transformation, orchestrate customer experience, and operationalize AI – often without the structure, data, or alignment to...
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A practical framework to identify gaps, strengthen foundations, drive pipeline, and scale marketing impact across the business.
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Acquia Source brings CMS, DAM, web governance, Drupal hosting, and a new in-platform agentic AI layer into a single command center spanning SaaS and PaaS delivery, with the...
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Organizations are under pressure to modernize customer service while navigating a crowded and rapidly evolving contact center as a service (CCaaS) market. Vendor...
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A structured document that enables organizations to build a formal request for proposal and evaluate CCaaS vendors consistently.
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