What is Salesforce Sales Cloud?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Translation missing: en.product_page.ratings.score 9.0
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
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Salesforce Sales Cloud Reviews
Ayush D.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2024
Fantastic Product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Comprehensive Feature Set Scalability and Customization Integration Capabilities
What is your favorite aspect of this product?
aspect that users frequently highlight is the platform's robust customization capabilities another aspect that users value is the seamless integration capabilities of Salesforce Sales Cloud Enterprise often praise the comprehensive feature set of Salesforce Sales Cloud Enterprise. From lead management and opportunity tracking to forecasting, collaboration tools, analytics, and AI-driven insights, Sales Cloud offers a wealth of functionality designed to support sales teams at every stage of the sales cycle.
What do you dislike most about this product?
Complexity and Learning Curve Customization Challenges Cost
What recommendations would you give to someone considering this product?
Define Your Business Requirements Evaluate Your Options Take Advantage of Resources
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jayant K.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2024
For Good Sale, use SalesForce
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Smoothness Ease of Implementation Features for Sales Team
What is your favorite aspect of this product?
Salesforce integration with IAM tool
What do you dislike most about this product?
Oftenly hanged
What recommendations would you give to someone considering this product?
Nothing as much to recommendations.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Caring
Pradeep Kumar V.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Mar 2024
Fanatic Product
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Salesforce Sales Cloud Enterprise stands out from other similar products in several key ways: - Comprehensive feature set - Scalability - Integration capabilities
What is your favorite aspect of this product?
Salesforce Sales Cloud Enterprise that many users appreciate is its versatility and adaptability. Its extensive customization options allow businesses to tailor the platform to their specific needs, whether it's configuring workflows, designing reports, or integrating with other systems. This flexibility empowers organizations to optimize their sales processes and drive better outcomes, making it a standout feature for many users.
What do you dislike most about this product?
some users may find certain aspects of Salesforce Sales Cloud Enterprise challenging, such as its complex setup and configuration process, which can require significant time and expertise to implement effectively. Additionally, some users may feel that the pricing structure is prohibitive for smaller businesses, especially when considering the cost of additional features and customization. However, these perceived drawbacks can often be mitigated through proper training, support, and strategic planning to maximize the value of the platform.
What recommendations would you give to someone considering this product?
Salesforce Sales Cloud Enterprise and leverage its capabilities to drive sales growth, improve productivity, and enhance customer relationships within your organization.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Saves Time
