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Metabase Logo
Metabase Inc

Metabase

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Metabase
7.5 /10

What is Metabase?

Metabase is an open source business intelligence tool. It lets you ask questions about your data, and displays answers in formats that make sense, whether that’s a bar graph or a detailed table.

Company Details


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Metabase Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Metabase?

0% Negative
13% Neutral
87% Positive

Feature Ratings

Average 78

Data Exploration and Visualization

91

Dashboard

88

Operational Reporting Capabilities

85

Advanced Analytics and Data Science

85

BI Platform Administration

84

Collaboration

83

Real-Time Visualization

81

Self Service and Ad Hoc Capabilities

81

Data Modelling Tools

81

Data Connectors and Data Mashup

81

Metadata Management

80

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Ease of Data Integration

87

Ease of IT Administration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

84

Ease of Customization

81

Vendor Support

81

Quality of Features

81

Product Strategy and Rate of Improvement

79

Business Value Created

78

Metabase Reviews

John O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

An Easy-to-Use, Open-Source BI Tool

Likeliness to Recommend

10 /10

What differentiates Metabase from other similar products?

Metabase offers a fully open-source version, making it accessible to startups, small businesses, and teams wanting to avoid high licensing costs. Designed for business users, it has an intuitive point-and-click interface for building queries and dashboards without needing SQL—ideal for quick insights. Metabase can be set up rapidly on-premises or in the cloud, with minimal configuration, making it approachable for teams without extensive IT support. The concept of “questions” (queries saved as reusable objects) encourages exploration and collaboration, simplifying data discovery.

What is your favorite aspect of this product?

My favorite aspect of Metabase is its user-friendly, no-code interface that empowers non-technical users to quickly create queries and dashboards

What do you dislike most about this product?

What I dislike most about Metabase is its limited advanced analytics and customization capabilities compared to more mature BI platforms.

What recommendations would you give to someone considering this product?

Use Metabase for straightforward reporting, ad hoc queries, and dashboarding to quickly deliver value to business users. Where possible, create summary tables or materialized views in your database to improve dashboard performance.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Antonio H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easiest to learn

Likeliness to Recommend

7 /10

What differentiates Metabase from other similar products?

Metabase is a very easy software to learn and use. In just a few minutes you can create a new Dashboard, integrating different data sources in a simple way. This is very useful for non-technical clients.

What is your favorite aspect of this product?

Its simplicity of use does not mean that it works poorly, on the contrary, it is a very fast tool with a reasonable amount of data.

What do you dislike most about this product?

Our clients are Spanish, so we miss a greater variety of training in the Spanish language.

What recommendations would you give to someone considering this product?

Since it is free to try, we recommend giving it a try to see what it is capable of. If you are satisfied, the support is very good.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Uchechi O.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use

Likeliness to Recommend

10 /10

What differentiates Metabase from other similar products?

Its a cheaper option compared to other products in the market

What is your favorite aspect of this product?

the dashboard feature is the best among every other BI products out there

What do you dislike most about this product?

The mobile feature, even though it doesnt have a app but it has a mobile veiwing feature and i think that can be improved on

What recommendations would you give to someone considering this product?

its the cheapest alternative you can find out there

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service
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