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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Rajveer B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Useful insights to make your web better.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google analytics gives us a view of what content is popular within the website as well as what we are doing wrong to make visitors not to subscribed to our website. It helps us know what words are key and what we should focus on.

What is your favorite aspect of this product?

Google analytics has advanced analytics that help us see the visitors to our website in real time and what content they are viewing. Another huge plus is that the reports and charts are detailed and simplified so understanding them is not a challenge. Google analytics has helped us improve he experience of our visitors.

What do you dislike most about this product?

The data is just so general, making it really tough to know what the user experience really is.

What recommendations would you give to someone considering this product?

Google analytics is well suited in tracking traffic within your website allowing you to see what content visitors interact with more and how you can better their experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Poruda G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Best Software For Website Analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics is not only good in website analytics but also makes product analytics

What is your favorite aspect of this product?

I like that Google Analytics makes website analytics easy The software is affordable and comes with product analytics features

What do you dislike most about this product?

No issues with Google Analytics. It has been great

What recommendations would you give to someone considering this product?

I recommend Google Analytics because it is resourceful and offers powerful features

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Dr. Anupama K.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to set up! Can do more for custom metrics.

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Its wide applicability and tracking across languages!

What is your favorite aspect of this product?

Very easy to set up!

What do you dislike most about this product?

Cannot be customized easily unfortunately.

What recommendations would you give to someone considering this product?

Go for it -- it may be very useful for emerging business with a digital presence!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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